What are the responsibilities and job description for the Temporary Parking Attendant (Multiple Part-Time Positions) position at City of Santa Cruz, CA?
The Position
Under general supervision, the Temporary Parking Attendant collects parking fees, oversees the parking of vehicles, greets, provides information, and responds to inquiries and complaints from ongoing customers and the general public, enforces parking regulations, provides limited security checks, and performs other related duties as assigned.
Recruitment # 25-067
This recruitment will close after sufficient applications have been received. The recruitment will close without notice and the job posting will no longer appear on the City's website when all positions have been filled.
APPLICATION AND SELECTION PROCESS:
Open until filled. Recruitment will close without notice and job posting will no longer appear on the City website when all positions have been filled. To apply, submit:- Application - online application only. Resumes are not accepted in lieu of filling out the application form completely. Click the Apply button to begin the online process.
- Response to supplemental questions - will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here must also be included in your employment history on the main application.
- Applications will be initially screened based on the minimum qualifications. Completed and qualified applications will be sent to the hiring department.
- The department will contact only those candidates being scheduled for interviews. No other notifications will be made.
- The selected candidate(s) will undergo fingerprint screening as part of the pre-employment process.
Typical Duties
(May include, but are not limited to, those duties listed below.)
- Oversees the parking of vehicles at various City locations; operates the barrier gates.
- Collects parking and parking permit fees; advises patrons of parking fees; operates computerized fee machines; receives payment and makes correct change.
- Balances cash drawer/register, and completes receipt reports.
- Assists in resolving discrepancies in daily receipts and related reports.
- Performs clerical tasks related to the parking programs including data input, filing, preparing and processing mail,
- Issues citations for parking violations; advises patrons of parking regulations.
- Provides information and assistance to motorists and tourists.
- Assists in training and serves as lead worker to temporary parking attendants.
- Performs minor maintenance or repair on equipment; assists with litter abatement in immediate area.
- Performs limited security checks on parking lots and structures.
- Assists with collection of data for parking surveys.
- Advises supervisor and/or police department of abandoned vehicles or law enforcement problems.
- Performs other related duties that may be reasonably expected as part of this classification.
WORKING CONDITIONS
Position requires sitting, standing, walking on level and uneven or slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The incumbent in this position works in all weather conditions, including wet, hot and cold. The job duties may expose the incumbent to fumes, dust, vehicle exhaust, biomedical, human and animal waste products and unpleasant odors. The nature of this work also requires the incumbent to work in heavy traffic conditions. The need to lift, carry and push tools, equipment and supplies weighing up to 25 pounds is also required. Additionally, the incumbent may work alone in a kiosk.
Acute hearing is required when providing phone and personal service.
Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Minimum Qualifications
The minimum qualifications for Education, Experience, Knowledge, Skills and Abilities are the following:
Education and Experience:
High school diploma or tested equivalent; and
Six (6) months of experience in cash handling, retail cashiering or other similar public contact work.
Knowledge:
Basic mathematics.
Basic cashiering practices and procedures.
Techniques for providing a high level of customer service to public and City staff.
Abilities:
Accurately make basic mathematical calculations and make correct change.
Prepare and maintain accurate records/reports related to daily receipts.
Understand, enforce and clearly explain local and state laws relating to parking.
Greet visitors, respond to inquiries and give directions.
Learn to make minor mechanical repairs on equipment.
Follow written and verbal instructions.
Use English effectively to communicate in person, over the telephone and in writing.
Use tact, initiative, prudence and independent judgment within general policy, procedural, and legal guidelines.
Licenses and Certificates
N/A
OTHER REQUIREMENTS
Work alone and/or on irregular schedules, including evenings, weekends and holidays.
Wear and maintain a uniform.
Work in all weather conditions.
DESIRABLE QUALIFICATIONS
Ability to speak Spanish.
Basic computer skills
Volunteer experience with the City of Santa Cruz
Career Ladder
N/A
