Parking Services Officer (PSO)

Salary : $33,584.00 Annually

Location : Savannah, GA

Job Type : Full-Time Permanent

Job Number : 2502319

Department : Parking Services Department

Division : Parking Management Division

Opening Date : 02 / 19 / 2025

Closing Date : 3 / 9 / 2025 11 : 59 PM Eastern

Purpose

We offer great pay, and excellent benefits including medical, dental, and vision plans, life insurance, employee / spouse / child supplemental life insurance, short-term disability, tuition reimbursement, wellness programs, deferred compensation plan (457 B), pension plan, flexible spending account, employee referral program, home purchase assistance and 12 paid holidays! Women, Minorities, and Veterans Are Encouraged to Apply!

This position is responsible for the enforcement of parking and other related ordinances.

Essential Job Functions

• Issues citations for parking violations of local, state, and national ordinances.
• Completes daily activity reports.
• Investigate complaints of parking violations and attempt to find resolutions.
• Serves as ambassadors providing customers with information and other services.
• Ensures compliance with permit stipulations and validity at various work sites throughout the city.
• Collects coins and bills from parking meters and reports meter malfunctions.
• Reports vehicles with outstanding balances to revenue investigators.
• Reports potential hazards throughout the city and makes necessary calls to emergency personnel, or first response agencies.
• Performs other related duties as assigned.

Minimum Qualifications

High school diploma or GED; with one (1) year of public relations, customer service, or cashier experience; or any equivalent combination of education, training, and experience.

Must possess and maintain a valid state driver's license with an acceptable driving history.

Additional Requirements

Background investigation, including supervised drug screen, post-offer / pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Additional Information

Knowledge of city and department policies and procedures.

Knowledge of job-related computer hardware and software.

Knowledge of state and local parking and tour ordinances and enforcement procedures.

Skill in decision-making.

Skill in compiling information and preparing reports.

Skill in the operation of assigned vehicles and equipment.

Skill in interpersonal relations.

Skill in oral and written communication.

Minimum Standards SUPERVISORY CONTROLS : The Senior Parking Services Officer assigns work in terms of somewhat general instructions. The supervisor spot-checks completed work for compliance with instructions and establishes procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES : Guidelines include city parking ordinances, tour service ordinances, department standard operating procedures, department policies, and city and state ordinances. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY : The work consists of related parking code enforcement activities. Heavy traffic and weather conditions contribute to the complexity of the position.

SCOPE AND EFFECT : The purpose of this position is to enforce parking ordinances. Success in this position results in an orderly and safe parking environment.

PERSONAL CONTACTS : Contacts are typically with co-workers, other city personnel, residents, tourists, and tour company personnel.

PURPOSE OF CONTACTS : Contacts are typically to give or exchange information, provide services, and resolve problems.

PHYSICAL DEMANDS : The work is typically performed while intermittently sitting, standing, stooping, bending, crouching, or walking. The employee frequently lifts light objects, uses tools or equipment requiring a high degree of dexterity, and distinguishes between shades of color.

WORK ENVIRONMENT : The work is typically performed outdoors, where the employee may be exposed to cold or inclement weather, noise, dirt, dust, or grease.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY : None.

CITY OF SAVANNAH EMPLOYEE BENEFITS

Overview of Benefits

Paid Holiday

Paid Vacation

Paid Sick Leave

Defined Benefit Retirement Pension Plan

Protective Services Retirement Plan (select positions)

Deferred Compensation Retirement Plan

Retirement Seminars

PPO Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Wellness Programs

Health & Wellness Incentives

Long Term Disability

Excellence and Service Recognition

Employee Development and In-Service Training

Educational Assistance Program

Uniform Allowance (select positions)

Employee Assistance Program

Discounts and Memberships

Employee Relations

Direct Deposit

Credit Union

Pretax Parking Deductions

Employer Assisted Home Purchase Program

Domestic Partnership Benefits

Healthcare

PPO Medical Plus Plan

PPO Medical Basic Plan

Dental Plus Plan

Dental Basic Plan

Vision Service Plan

Life Insurance

Basic Life and ADD

Supplemental Life Employee

Supplemental Life Spouse

Supplemental Life Child

Benefits costs are paid by the City of Savannah, by the employee or shared by both the City and the employee.

Do you have a High School Diploma or GED ?

Do you hold a valid state driver's license with an acceptable driving history?

Do you have at least one (1) year of experience in public relations, customer service, or cashier experience; or any equivalent combination of education, training, and experience?

Required Question

Salary : $33,584