What are the responsibilities and job description for the Fleet Supervisor position at City of Schertz?
POSITION SUMMARY:
Under the direction of the Fleet Superintendent, assist with the supervision of all mechanics on the maintenance and repairs of City owned vehicles and equipment, including managing activities within the Fleet Division, such as schedules, inventory management, software management, training and development, performance evaluations, safety, and adherence to policy. Maintains a strict priority and time management system to ensure all daily functions, work protocols, and general shop operations are maintained and meeting City of Schertz standards. Serves customers by providing product and service information, determines the cause of the problem, explains the best solution, and follows up to ensure resolution. Prioritizes and oversees the maintenance and repair of all City owned emergency vehicles and equipment in the Fire, EMS, and Police Departments, has responsibility of initiating recurring records and reports through the Fleet Division software and other electronic and manual forms and reports. Ensures vehicle and maintenance repairs performed are consistent and kept at a level according to industry standards and/or practices consistent with policies implemented by the City of Schertz. Makes frequent decisions requiring sound and mature judgments, always maintains a professional and mature attitude, willingness to help others, and participates in on the job training and safety programs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Supervises maintenance and diagnostics on all city owned vehicles, including emergency vehicles, to ensure services are provided in a safe and timely manner. This will include all in-sourced and out-sourced needed repairs and maintenance performed including but not limited to, state inspections, tire repairs, lighting, HVAC services, maintenance inspections, driveline and chassis, brakes, tune ups, and all other processes deemed necessary to maintain safe and proper operation.
- Assist Fleet Manager in oversight of mechanics in organizing and supervising daily productivity, scheduling, work being performed, quality control, and maintaining adherence to Fleet Division protocols, safety, and all City of Schertz policies.
- Maintains and monitors inventory levels and ensures consistent levels of all products are available to ensure productivity of mechanics.
- Manages maintenance software to ensure accuracy is maintained including monitoring mechanics use of software, adding assets, developing service schedules, inputting inventory and reporting.
- Develops recommendations for service improvements and modifications for equipment and vehicles.
- Supervises the Fleet Mechanics on daily and historical work order reports of all activities of each day.
- Follows all standard safety procedures and practices relative to auto shop operations.
- Actively participates in “On the Job Training”, City Safety Programs, and other training as deemed necessary or required
- Provide excellent customer service under pressure while exercising the ability to respond to different personalities and demands.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Communicate with customers through various channels, such as phone, text. email, virtually.
- Develop a team environment with an open communication culture.
- Discover training needs and provide coaching.
- Listen to team members’ feedback and resolve issues or conflicts.
- Position team members to use their talents optimally.
- Maintain positive morale and workplace environment.
EDUCATION AND EXPERIENCE REQUIREMENTS:
- A High School Diploma or GED required.
- Position requires at least (5) years of previous experience with (3) years of internal or equivalent government fleet supervisory experience.
To view the full Job Description, click the attachment.
The salary range listed is based on qualifications and level of experience.
Job Post Closing Date: Open Until Filled