What are the responsibilities and job description for the Library Aide - Arabian Library position at City of Scottsdale?
At Scottsdale Public Library, our mission is putting people at the heart of dynamic library services. We invite you to consider joining our innovative team in our efforts to achieve this mission.
How we put our patrons at the HEART of what we do:
Our team continually work towards providing outstanding services everyday and leaving our patrons feeling great after interacting with us. We like to keep things light by bringing fun and being a welcoming and inclusive library.
How we put you at the HEART of what we do:
Our organization prefers genuine learning and creativity. We want your unique perspective and skills to add to the make-up of how we serve Scottsdale residents.
About the Position:
Provides exceptional customer service in a courteous and professional manner in the Library Services department within Community Services. The Arabian Library is located across a street from a middle and elementary school and serves a large population of unaccompanied tweens and families.
Education and Experience
- A high school diploma or General Educational Development (GED) equivalent.
- Two years college work completed.
- One year of public contact experience resolving various levels of customer service needs.
- Any equivalent combination of education and/or job-related experience that meets the minimum qualifications may be substituted.
Licensing, Certifications and Other Requirements
- Every person employed by the City of Scottsdale shall reside in the State of Arizona during his or her active employment by the City, regardless of whether the employee is approved to remote work.
Performs duties and responsibilities commensurate with assigned functional area which may include, but are not limited to, any combination of the following:
- Keeps apprised of changes in library policies, procedures, and library computer technologies (Scottsdale Public Library website, ebooks, etc).
- Answers questions and assists customers with questions related to library policies, procedures, and library computer.
- Provides initial troubleshooting and problem-solving to library customers and refers unresolved problems to the appropriate staff member or department.
- Checks library materials in and out, withdraws materials, and suppresses materials in the library catalog in an accurate manner.
- Supports other staff members by helping them complete their job duties.
- Opens and Closes the building as needed, assists room rental customers,. and ensures all Library areas and materials are neat and in an organized manner.
- Maintains flexibility to perform other duties as needed.
- Bends, stoops, and lifts arms above shoulder to lift, move, and shelve books and other library materials.
- Stacks books on carts. Pushes heavy cart weighing up to 300 pounds across library.
- Operate a variety of standard office equipment including a computer, laptop, and/or tablet PC, telephone, e-reader, calculator, cash register, bar code reader, copy and fax machines requiring continuous and repetitive arm, hand, and eye movement.
- Works at public service points and roves, which requires staff members to be on their feet for up to several hours at a time.
- Works a flexible schedule that includes days, evenings, and weekends, and may vary from week to week.
Benefits Highlights:
The City of Scottsdale offers a comprehensive benefits package including:
- 12 Paid Holidays, which includes 1 Floating Holiday
- Vacation Accrual; starts at 10.3 hours/month
- Sick Leave Accrual; 8 hours/month
- Medical (which includes behavioral health coverage), Dental and Vision Benefits
- City Paid Basic Life Insurance (equal to one times employee annual salary); option of Supplemental Life Insurance
- Tuition Reimbursement; $2,500/year
- Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
- Supplemental Retirement Plans through Nationwide; 457
- Pet Insurance
- Bilingual pay compensation
Selection Process:
The application and supplemental questions are an integral part of the selection process and must be completed in full in order for you to be considered as a candidate. Please complete each section and answer all questions as thoroughly as possible. DO NOT state “See Resume” in lieu of answering. Unanswered questions, incomplete responses, omissions, or partial information may result in disqualification from the selection process.
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process that may include a panel interview. Successful candidates will receive a post-offer, pre-employment background screening that may include:
- Fingerprinting search of the national FBI Database
- Criminal Background screening
PLEASE NOTE: Years of experience are based on a work schedule of 2,080 hours per year for full-time positions and 1,040 hours per year for part-time positions, and while work experience may substitute for education on a year-for-year basis, depending upon the job classification, education may not be substituted for work experience.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
When advised, reasonable accommodations will be made in order for an "otherwise qualified applicant" with a disability to participate in any phase of the recruitment process. Please contact Human Resources to request an accommodation. Persons with a disability may request a reasonable accommodation by contacting HR Receptionist at (480) 312-2491. Requests should be made 24 hours in advance or as early as possible to allow time to arrange the accommodation. For TTY users, the Arizona Relay Service (1-800-367-8939) may contact HR Receptionist at (480) 312-2491.This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Salary : $2,500
