What are the responsibilities and job description for the Accounting Technician II - Accounts Receivable (BU) position at City of Seattle?
The Seattle Department of Construction and Inspections (SDCI) is seeking an experienced Accounting Technician II in the Finance and Accounting Unit to provide Accounts Receivable (AR) Support. This position combines day-to-day accounting duties in processing unapplied payments with the system, collections on receivable, AR Aging, customer outstanding balance reconciliation, and other essential functions in a friendly environment. In all aspects of this job, exceptional customer service is our standard.
SDCI has a culture of continuous improvement and a tradition of providing excellent public service; we take pride in our work and have fun doing it. We offer a premium benefits package, including competitive medical, vision, dental and retirement plans.
- Research unapplied payment daily in PeopleSoft.
- Apply OverUnder Payment Report in Accela.
- Prepare write-off and collection activities on past due invoices.
- Respond promptly to customer inquiries regarding their delinquent AR items via phone or email.
- Communicate with colleagues within SDCI, and other City Departments on a regular basis.
- Provide Debt Summaries to Code compliance for legal settlements and payoff requests.
- Manage customer accounts for SDCI, including new account requests and updating billing info.
- Forward bankruptcy claims received directly or indirectly to LAW Department
- Filing related claims such as bankruptcy if necessary
- Update collection codes, statuses, and conversations in PeopleSoft for collection items & activity
- Collaborate with supervisor and request payments for collection agency fees charged to SDCI, bill customers on Peer Review costs on permit projects.
- Research returned/undeliverable mails and update correct billing addresses in PeopleSoft.
- Prepare monthly statement and distribute / mail to customers.
- Generate Credit Memos and Rebills for items billed in error.
- Escalate any difficult customers or related delinquent account issues to supervisor as needed.
- Processing ledger adjustments and assisting in account reconciliation when necessary.
- Support cashier operations and involve cashiering services at our Applicant Service Center when needed.
- Review monthly Receivable Aging report.
- Process collection invoices.
- Other duties as assigned.
You will be successful in this position if you feel passionate about:
- Supporting others to help them be successful in their work
- Being an active, positive, and contributing member on a team
- Taking responsibility for the quality and accuracy of your work
Your effectiveness in this roll will depend on your ability to:
- Work quickly and accurately on multiple tasks simultaneously
- Work independently, solve problems, make reliable decisions, research and analyze facts, and provide solutions
- Learn and use proficiently the City's Peoplesoft Financial System
- Learn and use proficiently the Accela Permit Tracking System
- Help solve accounting-related issues as they arise
- Provide strong and effective customer service to internal and external customers
- Communicate effectively verbally and in writing
You will feel prepared to take on this role if you have:
- Experience using the City's financial system, Peoplesoft, or comparable financial system
- Proficiency in MS Excel, and Word
- Knowledge of the government accounting policies, procedures, and best practices
- Ability to be multi-tasked and prioritize work to meet deadlines
- Experience producing accurate, quality work products for yourself and others
- Two years accounting or bookkeeping experience in complex financial system and side systems
- Knowledge of basic accounting principles and history of accuracy with accounting related tasks
- Good customer service and written communication skills; ability to work willingly and courteously with a diverse customer population over the phone and in person
- Ability to work under pressure and change priorities in a fast-paced environment, work with minimal supervision, work independently and effectively with SDCI staff from all areas of the department
- Accela Permitting experience (or similar system/processes)
- PeopleSoft 9.2 experience (or similar enterprise financial management systems)
- Strong skills in standard software applications including MS Word, and Excel.
- Experience using software tools like Adobe Sign, Adobe Reader, MS Snipping Tool, HyperSnap
- Familiar with City Financial Management Policy
- Ten-key by touch
- A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job advertisement
- A current resume outlining your relevant work experience
The full salary range for this position is $32.55 - $37.82 per hour.
The Seattle Department of Construction and Inspections is a proud participant in the Race and Social Justice Initiative, a Citywide effort to realize the vision of racial equity.
We require a strong commitment to customer service and a demonstrated ability to work effectively with individuals from diverse communities and cultures. The City of Seattle values diverse perspectives and life experiences; people of color, women, LGBTQ, people with disabilities, and veterans are encouraged to apply.
Benefits
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
Salary : $33 - $38
