What are the responsibilities and job description for the Employee and Labor Relations Systems Analyst (Management Systems Analyst) position at City of Seattle?
Position Description
Seattle Public Utilities (SPU) is seeking an Employee and Labor Relations Systems Analyst (Management Systems Analyst) for the Employee and Labor Relations Team. This is a great opportunity to make an impact on the service we provide to both SPU and customers.
If you feel this may be the perfect job for you, please continue reading ...and APPLY!
About Seattle Public Utilities (SPU): Seattle Public Utilities (SPU) is a Community Centered Utility whose mission is to foster healthy people, environment, and economy by partnering with our community to equitably manage water and waste resources for today and future generations. We deliver high quality, vital services, across four major lines of business: providing water, solid waste, drainage and wastewater services for Seattle residents and businesses. In addition, SPU provides drinking water for 1.5 million regional customers in Seattle and other municipalities. Our customers depend on us to deliver high quality, reliable, and cost-conscious utility services and to achieve the highest benefits possible for every investment we make.
For more information about Seattle Public Utilities (SPU), please visit:
Why join us?
About
We know work isn't only about what you do it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including:
Duties
The Employee and Labor Relations (ELR) Systems Analyst is highly involved in utilizing technology and data to manage the ELR cases for the team including workplace investigations, labor grievances and Loudermill hearings. The ELR Team is currently comprised of an ELR Manger, two ELR Strategic Advisors, two Labor Relations Coordinators and an ELR Systems Analyst. Under general direction from the ELR Manager, the ELR Systems Analyst primary duties include:
Qualifications
Experience: Minimum of two (2) years of experience in systems, operational, procedures, research or analysis.
Education: Bachelor's degree in business or public administration, finance, computer science or a related field.
Education and Experience Equivalency: Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements.
Desired Qualifications
Ideal candidates demonstrate all or most of the following:
How to Apply: In addition to fully completing the online application, please attach your resume and cover letter. Your cover letter should address your knowledge and experience related to the position.
Workplace Environment: This position allows for the flexibility of a hybrid work schedule. Employees will have the option to work remotely two days a week. Individual schedules will be agreed upon by the employee and their supervisor.
The full salary range for this position is $45.74-$53.27 per hour.
Benefits: The City of Seattle offers a comprehensive benefits package including vacation, holidays, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.
If you have any questions, please contact Charles Gilmore at charles.gilmore2@seattle.gov
Learn more about Seattle Public Utilities at our web page www.seattle.gov/util/.
Seattle Public Utilities (SPU) is seeking an Employee and Labor Relations Systems Analyst (Management Systems Analyst) for the Employee and Labor Relations Team. This is a great opportunity to make an impact on the service we provide to both SPU and customers.
If you feel this may be the perfect job for you, please continue reading ...and APPLY!
About Seattle Public Utilities (SPU): Seattle Public Utilities (SPU) is a Community Centered Utility whose mission is to foster healthy people, environment, and economy by partnering with our community to equitably manage water and waste resources for today and future generations. We deliver high quality, vital services, across four major lines of business: providing water, solid waste, drainage and wastewater services for Seattle residents and businesses. In addition, SPU provides drinking water for 1.5 million regional customers in Seattle and other municipalities. Our customers depend on us to deliver high quality, reliable, and cost-conscious utility services and to achieve the highest benefits possible for every investment we make.
For more information about Seattle Public Utilities (SPU), please visit:
- SPU Website
- SPU Workplace Expectations(Download PDF reader)
- Strategic Business Plan
Why join us?
About
We know work isn't only about what you do it’s also about who you work for and with! SPU provides a fun and family-friendly work environment that supports a work life balance, including:
- Hybrid work schedule opportunities
- Family-friendly and multicultural work environment
- Generous benefits package
- Free public transportation options
- City pension plan with employer/employee contributions
- Growth potential and advancement opportunities
Duties
The Employee and Labor Relations (ELR) Systems Analyst is highly involved in utilizing technology and data to manage the ELR cases for the team including workplace investigations, labor grievances and Loudermill hearings. The ELR Team is currently comprised of an ELR Manger, two ELR Strategic Advisors, two Labor Relations Coordinators and an ELR Systems Analyst. Under general direction from the ELR Manager, the ELR Systems Analyst primary duties include:
- Employee Relations Intake Support: process Employee Relations intakes, maintain case management system (LaborSoft), and monitor cases through completion.
- Design, develop and maintain ELR intake ticketing system with City applications.
- Maintain discipline and grievance tracking data in the case management systems.
- Case Management Administrator: build and maintain modules within the case management system.
- Special Projects: works as a project manager for special projects such as monitoring the Commercial Driver’s License program, working with Seattle Human Resources Labor Relations and/or City Attorney’s Office on Utility wide initiatives.
- Support the ELR team by fulfilling requests for information (RFI).
- Help to build healthy relationships and assist in creating and enforcing policies that are fair, consistent and equitable for everyone in the workplace.
Qualifications
Experience: Minimum of two (2) years of experience in systems, operational, procedures, research or analysis.
Education: Bachelor's degree in business or public administration, finance, computer science or a related field.
Education and Experience Equivalency: Combinations of appropriate education, training, certification, and experience will be evaluated on an individual basis for comparability to the minimum education and experience requirements.
Desired Qualifications
Ideal candidates demonstrate all or most of the following:
- Human Resources experience with a focus on Employee and/or Labor Relations.
- Experience with case management software such as LaborSoft.
- Experience analyzing data metrics and utilizing the data to deliver high-level reports and presentations to Senior Management.
How to Apply: In addition to fully completing the online application, please attach your resume and cover letter. Your cover letter should address your knowledge and experience related to the position.
Workplace Environment: This position allows for the flexibility of a hybrid work schedule. Employees will have the option to work remotely two days a week. Individual schedules will be agreed upon by the employee and their supervisor.
The full salary range for this position is $45.74-$53.27 per hour.
Benefits: The City of Seattle offers a comprehensive benefits package including vacation, holidays, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans
Who may apply: The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.
If you have any questions, please contact Charles Gilmore at charles.gilmore2@seattle.gov
Learn more about Seattle Public Utilities at our web page www.seattle.gov/util/.
Salary : $46 - $53
