Operations Analyst Intern - Seattle City Light

Position Description

Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship.

Seattle City Light’s Vegetation Management Group is seeking a graduate intern to assist with data management, process improvement, performance efficiency, and cost reduction initiatives. The ideal candidate will enjoy modernizing complex work tracking systems and be passionate about data-driven decision-making.

Learning Objectives:

• Develop technical and adaptive skills: Through this internship, you will enhance your skills in data management, process optimization, and workflow integration by working closely with a team lead to modernize and streamline tracking systems.
• Gain knowledge of data management best practices: You will deepen your understanding of data protection, privacy laws, and retention policies, while learning to navigate compliance regulations for managing records in a professional context.
• Refine problem-solving and organizational skills: You'll build expertise in tracking progress, archiving, digitizing, and organizing complex data sets. Additionally, you will improve your ability to set project timelines, create clear guidelines, and assess documentation policies.
• Enhance collaboration and communication skills: Through regular engagement with cross-functional teams, you will develop your ability to share insights, participate in team discussions, and contribute to a collaborative, supportive work environment.
  
  

Job Responsibilities

Project(s) Scope:

• Data Inventory & Evaluation: Catalog and assess existing data, identify gaps, and develop strategies for improving data accuracy and completeness.
• System Digitization & Optimization: Modernize and streamline work tracking systems to improve operational efficiency, enhance workflows, and reduce costs.
• Data-Driven Insights: Analyze data to provide actionable recommendations that support decision-making and operational improvements.
• Collaboration & Integration: Work closely with cross-functional teams to understand business needs, translate them into data analysis tasks, and create scalable solutions.
  
  

Qualifications

Required Qualifications:

Graduate students will need to maintain a 3.0 GPA or above throughout the internship.

Areas of Study:

• Enrolled in an accredited graduate program during their internship.
• Enrolled in an academic program with focus on Business, Operations Management, Data Analytics, Computer Science, Information Systems, Project Management or related field.
  
  

Desired Qualifications:

You will be successful if you have the following experience, skills, and abilities:

• Experience with data management and analysis tools, including databases, file management systems, and analytics platforms.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), with a focus on data analysis and reporting tools such as Excel.
• Strong problem-solving and organizational skills, with the ability to manage complex projects and contribute to process improvement initiatives.
• Experience with data visualization tools such as Tableau, Power BI, or similar platforms for creating interactive dashboards and reports.
• Proficiency in data analysis tools and programming languages including SQL, Python, R, or other related platforms for data manipulation and analysis.
• Familiarity with geospatial or architectural software such as AutoCAD, ArcGIS, or similar tools for spatial data analysis and mapping.
• Highly organized and analytical, with a strong systems-thinking approach to problem-solving.
• Proactive and resourceful, with the ability to identify and resolve issues independently while driving solutions forward.
• Self-motivated and results-driven, with a strong sense of ownership and accountability for assigned tasks.
• An excellent communicator, able to present complex ideas and findings clearly to both technical and non-technical stakeholders, both in writing and verbally.
• Collaborative, with strong interpersonal skills to work effectively within cross-functional teams.
• Knowledgeable in the utility industry, arboriculture, or forestry, or willing to quickly learn about these areas.
  
  

Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Additional Information

The full salary range for this position is $26.71 per hour.

Application Process

To complete your application, submit the online form with the following attachments:

• Resume
• Cover letter explaining how your coursework, activities, and experience qualify you for this internship.
• Your unofficial transcript - including current coursework, next term registration (if available at the time of application), and cumulative GPA.
• If applicable - for students transitioning from an undergraduate to graduate program, submit admissions offer to the graduate program to confirm intention of fall enrollment.
  
  

Incomplete applications will not be considered.

Internship Duration and Hours: Year-long: The timeframe of this internship will be one year in duration, with either a May (semester schools) or June (quarter schools) 2025 start date. Working hours are up to 40 per week during the summer, and a max of 20 per week during the academic year.

Hybrid Work: The City has the expectation that interns will be readily available to report to onsite at work in Seattle in accordance with the current Mayoral mandate of a minimum of 3 days per week. Additional in-person work requirements are based on business need and determined by the hiring authority.

Interns must have a Washington State address and live in Washington State at the time of hire and for the duration of their employment.

Benefits: Interns do not receive benefits but can obtain a subsidized ORCA pass and accrue sick time that can be used after 90 days of employment.

Background Check: Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle’s Fair Chance Employment Ordinance, SMC 14.17 and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020. Applicants will be provided an opportunity to explain or correct background information.

Who May Apply: This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA , people with disabilities, veterans, and those with diverse life experiences.

Want to know more about Seattle City Light? Check out our web page: https://www.seattle.gov/city-light/about-us/careers.