What are the responsibilities and job description for the Term-Limited Temporary Events Service Representative, Senior position at City of Seattle?
About this position:
Seattle Center is seeking a benefit-eligible, Term Limited Temporary (TLT) Senior Event Service Representative who is highly skilled professional to facilitate, with cultural competence, the advancing and oversight of public and commercial events produced internally and with 3rd party partner organizations. This position will prepare event service orders, ensure client compliance with conditions of contract agreements as well as reviewing and communicating event information to operational staff. This position is expected to last through December 31, 2026 and reports to the Campus and Event Servicing Manager.
Here is more of what you will be doing:
- Analyze and determine event specific requirements through effective communications with clients.
- Coordinate and direct Seattle Center personnel engaged in providing event services and support including stage, sound, maintenance, and admissions staff.
- Act as event liaison with Seattle Police and Fire Departments.
- Work effectively in strong cross-functional relationships within Seattle Center.
- Prepare billing statements, create event orders, and disseminate information to the applicable Seattle Center departments.
- Participate in Event Management Team planning and take responsibility for assigned special projects and facility initiatives.
- Serve as a Seattle Center Duty Manager.
Minimum Qualifications:
- Requires a minimum of two years of professional experience in facility management, theater production or business, and a baccalaureate degree in Business Administration, Theater Arts (or a combination of education and/or training and/or work experience which provides the ability to perform the work of the class).
License, Certification, and Other Requirements:
- Valid driver's license or equivalent mobility.
You will be successful in this role if you have:
- In-depth knowledge of and experience in the event management industry including experience with conferences, trade/consumer shows, concerts, large scale walks and runs, large scale festivals, as well as smaller scale community events.
- Demonstrated organizational skills and unflappable professionalism who is detail oriented and adept at problem solving under pressure.
- 3 years’ experience working in a union environment.
- Lived experience interacting with a diversity of people that is reflected in excellent written and verbal communication.
- Proven ability to effectively collaborate with and direct a wide range of individuals while interacting in a positive, respectful, and productive manner.
- Excellent computer skills, including Word, Excel and Visio/CAD.
- Ability to learn and use in-house event management system.
- The willingness to work evenings, weekends and holidays as needed.
- Excellent customer service skills.
Work Environment/Conditions:
- Requires extended periods of walking and standing.
- Must be willing to work evenings, weekends and holidays.
- Variable hours depending on event schedule.
This position is currently budgeted for 40 hours/week.
The full pay range for this step-progression position is $45.74 - $53.27 per hour. New employees begin at Step 1 of the pay progression, which is $45.74 hourly.
How to Apply:
Applications are reviewed after the posting closes. You must submit the following items to be considered for this position no later than 4:00 pm Pacific Time on Tuesday, April 8, 2025:
- Completed NEOGOV online application.
- Supplemental questionnaire responses.
- Cover letter describing how your skills and experience align with the stated job responsibilities and qualifications.
- Current résumé indicating relevant experience and education.
Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.
IMPORTANT NOTE: To align with our commitment to equity and the City of Seattle's Race and Social Justice Initiative, Seattle Center is collecting cover letters and resumes without personal identifiers to achieve a blind screening process.
Driving Record - A current, "FULL" driving abstract from the Department of Licensing submitted upon offer of employment. Candidates with driving history that does not meet our current safety standards will be disqualified from consideration. Current City of Seattle Employees in a driving position may be required to submit an updated abstract.
Background Check - This position involves background check of conviction and arrest records in compliance with Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be provided with an opportunity to explain or correct background information.
Why work at the City?
The City of Seattle recognizes every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways that we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in dismantling racist policies and procedures, unlearn the way things have always been done, and create and provide equitable processes and services. Seattle Office of Civil Rights)
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.
Salary : $46 - $53
