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Children Services Assistant - Youth

City of South Burlington, VT
South Burlington, VT Full Time
POSTED ON 2/5/2025
AVAILABLE BEFORE 5/4/2025

Salary : $21,123.44 - $22,427.60 Annually

Location : South Burlington

Job Type : Part-Time

Job Number : 202500006

Department : Library

Opening Date : 01 / 30 / 2025

Closing Date : 2 / 14 / 2025 11 : 59 PM Eastern

FLSA : Non-Exempt

Bargaining Unit : City Hall / Public Works

Job Summary

The Library Children Services Assistant - Youth is a member of the Children's Services team. They engage and develop relationships with youth in grades 4-8. They prepare, publicize, and implement drop-in and planned programs under the direction of the Children Services Librarian. The Assistant creates engaging passive programs for a variety of ages and supports others in the department with programs and displays. They carry out routine Circulation Desk duties and assist patrons with technology needs. The Assistant provides a positive and welcoming experience to patrons of all ages. This position will work on Sundays and weekday afternoons.

Examples of Duties

  • Greets patrons and shares accurate information about library programs and services.
  • Plans and presents activities and programs for students in grades 4-8.
  • Assists other staff with programs and activities for children 4-14 years old.
  • Learns about children's literature and award-winning titles, and features those in programs and diverse displays in The Hangout.
  • Keeps track of new and noteworthy juvenile fiction and graphic novel series to complete and backfill.
  • Assists patrons in finding materials and information. Collects and provides input to the Librarian regarding renovations to The Hangout and other areas in the Marabella KidSpace.
  • Answers telephone and directs calls.
  • Shelves materials as needed and reads shelves to ensure materials are in proper order.
  • Processes materials.
  • Performs routine circulation and processing functions as needed.
  • Enforces library policies and procedures in an appropriate manner.
  • Will occasionally be the only member of the department in the KidSpace.
  • May occasionally be responsible for de-escalation in public interactions.
  • Performs other duties as assigned.

Minimum Required Qualifications

  • High school diploma or equivalent with 3 years customer service experience required, equivalency considered.
  • Experience working with groups of children in grades 4-8 is required.
  • Supplemental Information

  • Bachelor degree with one year of customer service experience, or equivalent, is preferred.
  • Familiarity with current juvenile chapter books and series is preferred.
  • Strong communication skills.
  • Ability to learn library procedures and apply policies.
  • Ability learn and apply new computer skills.
  • Ability to work with a high degree of accuracy, efficiency, and dependability.
  • Ability to handle difficult situations and use de-escalation techniques.
  • Fluency in a language other than English is preferred.
  • South Burlington offers prorated sick and vacation leave for certain part-time Library positions, starting at 6 hours for sick leave and 4 hours of vacation leave per month. Accrual increases with tenure.

    The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal.

  • Yes, I understand and agree
  • No, I do not agree
  • Do you speak any languages other than English fluently?

    If you answered yes to the previous question, please indicate which languages. If you answered no to the previous question, please write "N / A"

    How many years of professional customer service experience do you have?

  • No experience
  • Less than 1 year of experience
  • 1 year but less than 2 years of experience
  • 2 years but less than 3 years experience
  • 3 or more years of experience
  • Do you have experience working with children in grades 4-8 within the last five years?

  • I have had experience working with children in grades 4-8 within the last five years
  • I have experience working with children in grades 4-8, but not within the last five years
  • I have no experience working with children in grades 4-8.
  • Are you familiar with titles and series of books written within the last five years for elementary and middle school aged youth?

    Which statement below best describes the highest level of education you have completed?

  • High school graduate, diploma or the equivalent (GED)
  • Associate degree
  • Bachelor's degree
  • Master's degree
  • Professional degree
  • Doctorate degree
  • Required Question

    Salary : $21,123 - $22,428

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