What are the responsibilities and job description for the PT Campground Host position at City of South Sioux City?
The City of South Sioux City is seeking a part-time campground host for Scenic Park Campground.
As a PT Campground Host, you will be the welcoming face of our campground, responsible for providing outstanding customer service and hospitality to our guests. Reporting to the Parks Director, your role involves assisting with guest reservations, guest check-ins, addressing inquiries, and ensuring a pleasant stay for all visitors. Your core skills in customer service and hospitality, along with premium abilities in multilingual communication and hotel experience, will enhance guest relations. By leveraging your relevant skills in front desk operations and guest services, you will contribute to a memorable camping experience for our guests.
Essential Duties and Responsibilities:
- Provides professional and courteous service to campground guests.
- Oversees daily operations of the campground.
- Responsible for guest registration on City owned software/system.
- Responsible for weekend, evening and winter self- registration program.
- Responsible for shelter reservations.
- Assures that campground procedures and policies are followed and adhered to at all times.
- Assures the cleanliness of all campground facilities.
- Reports any campground maintenance issues to Building & Grounds Director.
- Financial records/duties on behalf of the City, including preparing daily receipts/deposits, campground fees, self-registration fees, shelter rental, ice and firewood sales.
- Works to promote and advertise the campground with assistance/guidance from the Campground Committee.
- Resolves occupants' complaints.
- Purchases supplies and arranges for outside services.
- Answers inquiries concerning travel routes, recreational facilities, scenic attractions, and local eating establishments.
- Coordinates recreational activities of patrons.
- Other duties as assigned.
Supervisory Responsibilities:
Responsible for training and scheduling part-time attendants and seasonal hosts.
Job Type: Part-time
Pay: From $17.00 per hour
Expected hours: 28 per week
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you have any prior campground experience?
- Do you have a valid drivers license?
- Do you have reliable transportation?
Work Location: In person
Salary : $17