What are the responsibilities and job description for the Director of Neighborhood Services position at City of Spokane?
The City of Spokane invites applicants to apply for the position of
Director of Neighborhood Services
Director of Neighborhood Services
DEPARTMENT PURPOSE:
The Office of Neighborhood Services (ONS) is a catalyst for mobilizing and uniting diverse and collaborative neighborhoods. ONS provides support to the neighborhood councils program by serving as the liaison between the neighborhood councils, the community assembly, the city council, the mayor, and the various city departments.
POSITION PURPOSE:
Develop, implement and oversee a wide range of community engagement and outreach programs, services, and activities. This includes Neighborhood Services, Community Centers, and volunteer programs.
SUPERVISION EXERCISED:
Work is performed with considerable independence within the framework established by the director or designee. Position provides supervision to direct and indirect reports whom work in various programs in professional, administrative and technical positions.
The following Responsibilities and Requirements are functions the individual who holds or desires the position must be able to perform unaided or with the assistance of a reasonable accommodation.
KEY RESPONSIBILITIES:
- Develop, implement and lead community outreach with 29 Neighborhood Councils
- Provide information and present recommendations on community and neighborhood issues to City Council and City staff on large array of concerns that often impact multiple City departments
- Serve as liaison to the neighborhood councils, the community assembly, the City Council, the Mayor and departments in support of the City’s Neighborhood Council program
- Work with community centers in planning, coordinating and evaluating a program of services that meets varying neighborhood needs
- Provide leadership for resolutions to community issues and concerns
- Increase engagement of community programs and services for diverse audiences
- Serve as representative on committees, task forces and/or panels related to issues pertaining to community needs
- Coordinate special events, meetings and volunteer activities in the community
- Secures funding through grants and proposals for community programs and activities; manage budgets and allocations; oversee program compliance with grant funding, contracts, applicable legislation, policies and guidelines
- Perform full cycle project management responsibilities for various assigned projects
- Prepare and administer departmental budget(s)
- Coordinates the organization, staffing, and operational activities for ONS
- Serve as liaison with local universities regarding internships and other programming that benefits community organizations and city projects
KNOWLEDGE OF:
- Principles and practices of community and organizational development and administration
- Program development and administration
- Public relations and public involvement techniques and strategies
- Technology and tools that support programs and maximum efficiency
- Principles of supervision, training and performance feedback
- Project management principals
- Planning, coordination, and execution of City functions, resource allocation, and production
ABILITY TO:
- Identify community needs and resources required to fulfill those needs
- Make data-driven decisions and deliver meaningful outcomes with a diverse range of partners
- Facilitate technical assistance and training to groups regarding neighborhood organizations and community services
- Effectively lead and manage staff by developing and directing people as they work
- Manage multiple projects, meet deadlines and work well under pressure
- Work cooperatively with others and maintain positive relationships
- Develop contractual relationships with public and private sector organizations for neighborhood and community service activities
- Proficiently operate office equipment and programs including computers and supporting work processing, spreadsheet and program-specific applications
- Gather, and analyze complex data and facts to draw logical conclusions and make proper recommendations to various audiences both orally and in writing
- Communicate clearly and concisely, both orally and in writing
- Adapt to other duties as assigned and prioritize, organize and plan work as needed to meet objectives
SKILL IN:
- Research, interpretation and application of municipal codes, ordinances, statutes, and other applicable rules and regulations
Any combination equivalent to the experience and education that would likely provide the relevant knowledge and abilities would be qualifying. Generally, this will include:
EDUCATION:
- Requires baccalaureate degree from an accredited college or university with a major in urban and regional planning, public administration, communications, or a related field.
EXPERIENCE:
- Six (6) years of progressively responsible experience in the development, coordination and management of community programs and services, city or regional planning, social or human services or a closely related field that demonstrates the required knowledge, skills, and abilities.
- Two (2) years supervisory experience
LICENSES AND CERTIFICATIONS:
- Possession of a valid driver’s license.
WORKING CONDITIONS
Work is conducted primarily in an office setting. It may involve frequent attendance at meetings to include some irregular hours and potentially out-of-town travel. Incumbents in this classification are expected to communicate verbally, in person and by telephone. A computer terminal is used and may require the use of repetitive arm-hand movements.
BEHAVIORAL STANDARDS:
As an exempt employee of the City of Spokane, the Director of Neighborhood Services is subject to the City's Code of Ethics set forth in Chapter 1.04A of the Spokane Municipal Code. As such, "it is the policy of the City of Spokane to uphold, promote, and demand the highest standards of ethics from all of its employees who shall maintain the utmost standards of responsibility, trustworthiness, integrity, truthfulness, honesty and fairness in carrying out their public duties, avoid any improprieties in their roles as a public servant including the appearance of impropriety, and never use their City position, authority or resources for personal gain."
EEO STATEMENT
We are an equal opportunity employer and value diversity within our organization. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, genetic information, veteran/military status, or disability status.
We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, familial status, genetic information, veteran/military status or disability status. As a Fair Chance employer, City of Spokane does not conduct initial background screening for non-public safety positions.
Salary : $112,501 - $158,166
