What are the responsibilities and job description for the Computer Technician position at City of Springfield, MO?
Description
Join the City of Springfield’s Information Systems team as a Computer Technician!
Are you a tech-savvy problem solver who loves helping others? The City of Springfield is looking for an enthusiastic and motivated Computer Technician to join our Help Desk team!
As a first point of contact for City employees, you’ll play a critical role in keeping our technology running smoothly. From troubleshooting software glitches to setting up new systems, you’ll be supporting employees across all City departments.
What You’ll Do:Provide top-notch IT support to City employees across 124 locations
Troubleshoot and resolve a variety of technical issues, from software installations to printer problems
Utilize Engine Service Desk software to track and manage service requests efficiently
Collaborate with other IT teams to escalate complex issues and ensure smooth operations
Use remote support tools and on-site visits to keep our technology running seamlessly
Gain hands-on experience with nearly 400 software systems
Make a real impact by supporting the technology behind vital city services
Be part of a dynamic and knowledgeable team in a fast-paced environment
If you’re passionate about technology, love problem-solving, and want to make a difference in your community, we’d love to hear from you!
Apply today and be a key player in keeping Springfield’s technology running smoothly!
Qualifications and Requirements
Experience, Education, and Training
- Requires graduation from an accredited college or university with a Bachelor's degree in Computer Information Systems or a related area;
- Substantial work experience within computer environments may be substituted for the formal education on a year-for-year basis.
Licensing/Certification
- Obtain certification as a HDI Support Center Analyst and CompTIA A Certification within probationary period.
Functions
For more information on essential functions and other requirements, please see the job description.
Other Requirements
All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.
