What are the responsibilities and job description for the Network and Infrastructure Manager position at City of St. Charles?
Description
Are you an IT network professional seeking a managerial position in a fast-paced, dynamic and progressive municipal information technology department? The City of St. Charles offers a challenging and supportive work environment that fosters excellence, accountability, learning, and professional development. This hands-on position is responsible for the full lifecycle of the City’s information technology infrastructure, including, network, server, storage, voice communications, building security, audio/visual equipment and software. Provides on-site leadership for technical infrastructure operations and manages the Help Desk function.
Examples of Duties
- Plan, design, implement, operate, and optimize voice communications, network, server (physical and virtual), and storage hardware and software to address current and future requirements.
- Actively monitor and maintain technology systems across City facilities, including performance, security and system availability, including response to emergency calls 24/7.
- Supervise staff of three and may assume responsibility as Director of Information Systems when assigned.
- Perform primary maintenance of the City’s Enterprise Resource Planning system and other applications.
- Provide coordination, planning, and technical assistance to support cooperative arrangements with other entities, including St. Charles School District 303, Kane County, Tri-Com Central Dispatch, Geneva, and Batavia.
- Assist with the development and implementation of the department’s mission, strategic plan, business plan, and budget.
Qualifications
- Bachelor’s degree in computer science, cybersecurity, network engineering, or related field, master’s degree preferred.
- Eight years of Microsoft, Cisco and/or HPE Aruba networking design or support experience, including experience with Active Directory and Microsoft 365 administration and management.
- Five years of supervisory experience.
- Two years of Voice over Internet Protocol (VoIP) management and support.
- Possession of Cisco CCNA; HPE Aruba Networking Certified Associate; Microsoft Certified Azure Administrator; Azure Security Engineer Associate; Microsoft Identity and Access Administrator certification or equivalent.
- Strong understanding of cybersecurity principles, frameworks, and best practices.
- Proficiency with TCP/IP and experience with design and installation of network routing and switching.
- Ability to take initiative, and exercise professional, independent judgment to plan work, formulate recommendations, and make sound decisions.
- Exceptional oral and written communication skills to build rapport with co-workers, contractors, management, and elected officials are essential.
- Valid drivers’ license.
- If selected, successful completion of a thorough background check, physical, functional capacity evaluation, and drug screen are required. Applicants must have the ability to lift to 40 lbs., with or without reasonable accommodation.
Supplemental Information
Starting pay commensurate with experience. Competitive package of benefits to include medical, dental, prescription, vision, wellness incentives, life insurance, retirement pension plan with Illinois Municipal Retirement Fund, other retirement savings options, and much more!
To see what it’s like to work for us, check out our YouTube Channel.
Resumes and additional documents can be attached in this online application system. If you are unable to apply online, or for other assistance, please contact 630-377-4446.
The City of St. Charles is an Equal Opportunity Employer.
