What are the responsibilities and job description for the Police Records Specialist position at City of St. Charles?
Description
If you are seeking meaningful work in a fast-paced, dynamic, and progressive police department, the City of St. Charles offers a challenging and supportive work environment that fosters excellence, accountability, learning, and professional development. We strive to hire highly skilled, dedicated, customer-oriented staff who pride themselves on performing to the highest level of excellence. This position is responsible for a variety of administrative and customer service tasks at the Police Records front desk. Assists with inquiries, projects, and tasks as requested or assigned. Applicants will occasionally work alone in the office and should have the flexibility to cover other shifts when needed. Hours are 7:00 am – 3:30 pm Monday – Friday.
Examples of Duties
- Welcome visitors by greeting them and answering or referring inquiries appropriately
- Execute criminal history inquiries for police officers and other agents of criminal justice agencies
- Utilize various department computer systems to input data, make data inquiries, and prepare reports
- Act as liaison between officers and court regarding schedule and response to subpoenas
- Process and organize documents for administrative adjudication hearings
- Accurately prepare, process, and balance collected monies; accept cash payments and issue accurate receipts
- Receive citizen complaints and take appropriate action to initiate an efficient response. This may include after-hours non-911 emergency callouts for City staff to respond to a variety of situations.
- Utilize written procedures and department computer systems to make inquiries, perform clerical functions, and assist the public, officers, and other law enforcement agencies
- Monitor department surveillance, intercom, and security system
Qualifications
- High school diploma or equivalent
- One year of receptionist or administrative experience, prior police experience is a plus
- Ability to communicate effectively and tactfully and maintain composure in stressful situations
- Operate a variety of computer systems, software programs, and applications to inquire and perform data entry
- LEADS (Law Enforcement Automated Data System) authorization, or ability to obtain within six months of hire
- Perform duties with initiative, good judgment and resourcefulness
- If selected, successful completion of a background check, including fingerprinting, and drug screen are required
- Fluency in Spanish is a plus
Supplemental Information
Starting pay commensurate with experience. Competitive package of benefits to include medical, dental, prescription, vision, wellness incentives, life insurance, retirement pension plan with Illinois Municipal Retirement Fund, other retirement savings options, and much more! To see what it is like to work for the City of St. Charles check out our YouTube Channel.
Resumes and additional documents can be attached in the online application system. If you are unable to apply online, or for other assistance, please contact 630-377-4446.
The City of St. Charles is an Equal Opportunity Employer.
