What are the responsibilities and job description for the WIC Health Professional Assistant position at City of St. Joseph?
JOB TITLE: WIC Health Professional Assistant (HPA)
DEPARTMENT: Health
DIVISION: WIC
SALARY: $32,153.00 yearly/ $15.45817 hourly
CLOSING DATE: March 31, 2025
Job Summary/Scope
Provide a variety of clerical services set forth in the guidelines of the Missouri WIC WOM. Prescreens applicants, obtains certification data, and performs anthropometric assessment, oral screening and biochemical/bloodwork as needed. No supervisory or budgetary responsibilities.
Essential Duties and Responsibilities
DEPARTMENT: Health
DIVISION: WIC
SALARY: $32,153.00 yearly/ $15.45817 hourly
CLOSING DATE: March 31, 2025
Job Summary/Scope
Provide a variety of clerical services set forth in the guidelines of the Missouri WIC WOM. Prescreens applicants, obtains certification data, and performs anthropometric assessment, oral screening and biochemical/bloodwork as needed. No supervisory or budgetary responsibilities.
Essential Duties and Responsibilities
- Type, prepare and update patient records.
- Perform customer service duties.
- Gather and assess information from clients to determine program eligibility.
- Instruct participants on food instrument issuance/redemption procedures.
- Complete data entry of certification and any additional documentation.
- Conduct pre-appointment screenings for clients.
- Assist other staff members in certifying WIC clients by obtaining and accurately recording necessary information, measurements and values in accordance with state guidelines.
- Explain program eligibility requirements and client rights and obligations.
- Inform participants about the benefits and services of the WIC Program.
- Instruct clients on benefit issuance/redemption procedures.
- Respond to numerous and varied telephone questions regarding health services and schedules.
- Refer clients to social, community, and health/nutrition service agencies
- Follow-up on no-show participants and schedules/reschedules appointments.
- Monitor and maintain client files in accordance with WIC guidelines in preparation for state audit.
Other Duties and Responsibilities
- Participate in community outreach efforts as assigned.
- Order and maintain WIC forms and paperwork from state as needed.
- Attend staff and in-service training sessions.
- Assist in the promotion of breastfeeding as the preferred method of infant feeding.
- Perform all other related duties as assigned.
Employee Behavior and Conduct
City employees shall conduct themselves in a professional manner and shall exhibit and extend such professional conduct appropriate for the circumstances to those with whom they come into contact both internally and externally during the performance of their duties. Examples of professional conduct include, but are not limited to, being communicative, informative, fair, honest, and respectful.
Required Knowledge, Skills and Abilities
- Skills in typing, data entry, filing and use of general office equipment.
- Skills in planning and organizing work assignments.
- Demonstrated ability to accurately record data information.
- Ability to communicate effectively both orally and in writing.
- Must be able to maintain confidentiality of sensitive medical and personal information.
- Ability to deal with the general public with commitment to customer service.
- Demonstrate rapport building skills by establishing and maintaining effective working relations with WIC participants, WIC team members and other health and social services personnel.
- Ability to follow oral and/or written instructions.
- Ability to complete required WIC Health Professional Assistant trainings within 6 months of employment.
- Valid driver's license required.
- Ability to work well with people of diverse socioeconomic/cultural backgrounds.
- Basic computer skills and literacy in using Window Explorer.
- Participates in continuing education activities appropriate to position.
- Some credits earned in a nutrition-related allied health program
Material and Equipment Directly Used
Personal computer, printer, scanner, signature pad, card reader, copier, calculator, fax, telephone, HemoCue analyzer and other medical supplies used for hemoglobin testing. There may be times when use of personal vehicle may be required.
Working Environment/Physical Requirements
Work is performed in an indoor setting with a controlled environment. Health Department activities may require an outdoor setting. You must be able to work at a computer for extended periods of time. Work involves oral communication through the use of telephone, e-mails or one on one client contacts. Other physical activity includes standing, bending and stooping. You may be exposed to environmental conditions, such as very active and screaming children. Seldom need to lift more than 10 to 20 pounds. Some overnight or day travel may be required for business purposes or trainings. Vacation and other leave scheduling shall be requested of and approved by the appropriate supervisor.
Education
High school diploma or equivalent required. Successful completion of state required training in Jefferson City, MO within the time designated by the state WIC office. Mandatory retraining every five years as required by state WIC. Two years of experience in a community health nutrition program is desirable.
Passing of a drug screening required prior to appointment.
AN EQUAL OPPORTUNITY EMPLOYER
The City is a Governmental entity subject to Section 504 of the Rehabilitation Act of 1973,
which requires that otherwise qualified handicapped individuals be protected from discrimination.
AN EQUAL OPPORTUNITY EMPLOYER
The City is a Governmental entity subject to Section 504 of the Rehabilitation Act of 1973,
which requires that otherwise qualified handicapped individuals be protected from discrimination.
Salary : $32,153
