What are the responsibilities and job description for the FRONT DESK ATTENDANT - 370 LAKESIDE PARK position at City Of St. Peters?
Discover the charm of 370 Lakeside Park, a stunning 500-acre park and campground that offers scenic views and a variety of recreational activities. We are looking for a Front Desk Attendant to be a primary point of contact for visitors, ensuring a warm and welcoming experience.
Summary of Position
- As a primary point of contact for visitors, the Front Desk Attendant will play a crucial role in delivering exceptional customer service. The responsibilities will include answering phones, assisting visitors, ensuring smooth camper check-ins, processing campsite reservations, and aiding with rental equipment. This position offers a unique opportunity to enjoy the natural beauty of the park while working in both outdoor and indoor settings.
Normal Shift: Varies 8am - 8pm (M-Sun)
Key Duties and Responsibilities
- Clearly and effectively communicate with customers both in person and over the phone.
- Provide assistance or direction as necessary to enhance the enjoyment of visitors.
- Inform and educate visitors about policies, procedures, amenities, programs, and park rules.
- Assist with park programs and activities.
- Perform cashier functions and operate point-of-sale.
- Manage check-ins and reservations.
- Assist with keeping proper record of occupied sites.
- Assist customers with equipment rentals. This may require the ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
- Ensure Check-In Station is clean and properly stocked.
- Ability to lift and/or move over 50 lbs. on a regular basis.
- Maintain an effective working relationship with the general public and fellow employees.
- Ability to work under conditions that require exposure to environmental factors, i.e., weather and hazardous situations, without posing a direct threat to the health and safety of self or others.
- Operate various equipment related to assigned areas.
- Performs all work in compliance with established City safety standards.
- Performs other work as assigned.
Qualifications or desired qualifications
- First Aid and CPR/AED Certification (desired qualification)
- Excellent customer service skills.
- A friendly and welcoming demeanor.
- Comfortable in a fast-paced environment.
Apply today to become part of the 370 Lakeside Park team and help us deliver exceptional service in a breathtaking setting!
