Seasonal Recreation Cashier

Serves as receptionist and information contact for those individuals calling into the Recreation Center’s main information line or visiting Recreation Center; performs a wide variety of general clerical and heavy data entry duties to support the operations of Recreation Center and Recreation Programs. Provides accurate information in a professional, courteous, and respectful manner to visitors and callers; directs visitors or callers to other appropriate sources for service or information.              

1. Remain actively and productively engaged in work activities so as to safely and efficiently complete projects, execute plans, and follow programs which support the primary purpose of the position by;
2. Beginning work promptly at the time established for your position in the division/departments activities, prepared to perform work activities, in the appropriate attire with all necessary equipment.
3. Being at the location(s) authorized and necessary to perform your job duties.
4. Completing assignments by established times, unless prior authorization is secured from your supervisor for an extension.
5. Conducts self in a manner which supports teamwork and enhances the City/Department in the accomplishment of stated missions/projects/work assignment/duties by the following : 
   1. Performs assigned and help other employees when the need is apparent.  
   2. Find constructive ways to handle differences, not allowing differences to disrupt own work or work of others. 
   3. Shares information with others which is useful to achieving desired results or outcomes. 
6. Dependable and meets acceptable attendance requirements at all times. Attendance on site during regular or assigned work hours/schedule per City policy; 
7. Standard of customer service delivery practices and procedures sufficient to be able to process various types of in person/phone contacts associated with customer service duties;
8. Demonstrates continuous effort to improve operation, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service;
9. Keeps department/division head informed of details affecting office management decisions;
10. Follows all applicable safety rules and regulations. 
11. Performs other related functions as otherwise assigned, delegated or required by the Recreation Superintendent or Designee.

QUALIFICATIONS:  The degree of knowledge, ability and physical requirements as outlined under this section is that which is necessary to satisfactory perform the essential functions of this position. Employees should be able to explain and demonstrate that the individual can perform the essential physical functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities and possess the necessary physical requirements, with or without the aid of mechanical devices, to perform safely the essential functions of the job.
Knowledge of: 

• Policies, procedures, and rules relative to the office/clerical field
• Standard of customer service delivery practices and procedures sufficient to be able to process various types of in person/phone contacts associated with customer service duties
• Phone systems, radio systems, mailing systems, shipping programs, computers, and electronic data processing
• Basic accounting principles;
• Rules and regulations of a variety of recreation activities as needed in the respective recreation program area;
• Equipment, facilities, operations, and techniques used in community recreation programs.

Ability to: 

1. Organize daily work schedules to optimize daily productivity to meet established departmental/divisional; goals.
2. Perform routine clerical tasks such as typing, filing or use 10-key calculator;
3. Work under deadlines and with frequent interruptions;
4. Work with angry or difficult customers;
5. Add, subtract, multiply, and divide in all unites of measure, using whole numbers, common fractions and decimals;
6. Use a variety of office equipment including telephone console;
7. File documents alphabetically, numerically, or chronological;
8. Assist supervisor with planning and scheduling of special events;
9. Express or exchange ideas effectively to a diverse audience by means of the spoken word and/or written documents;
10. Communicate in an effective, cordial, tactful, and professional manner suitable for the situation while performing activities in which employee must convey detailed or important spoken instructions to  supervised employees  and other members of the general public and vendors; 
11. Comprehend and follow complex written and/or oral instructions, to compile information, to complete and file accurate reports, with minimal supervision; 
12. Represent Department/Division and the City of Sterling in a positive responsive manner to the public and fellow employees; 
13. Demonstrate the safe operation, and performance of minor maintenance of  equipment associated with or used in course of   accomplishing  the primary purpose(s) of the position;
14. Deal with the public in a cordial, tactful and professional manner which serves to maintain and develop effective working relationships with clientele. Exercise sound judgment, reasoning and decision making which produces logical and consistent results and outcomes. 

Physical Requirements:

1. Physical requirements include ability to extend hands(s) and arm(s) in any direction; pick, pinch, work with fingers and palm as well as whole hand; performs sedentary physical work which requires the ability to lift twenty (20) pounds and carry objects weighing up to ten (10) pounds; some pushing, pulling, and climbing; move about on foot to accomplish tasks.
2. Physical mobility sufficient to negotiate work areas to perform the primary purpose of the position. 
3. Manual dexterity sufficient to operate keyboard devices requiring repetitive arm/hand movements. 
4. Cognitive ability sufficient to perform and understand and apply simple to complex mathematical concepts.
5. Visual acuity sufficient to perform work which deals largely with preparing/reviewing reports and records, driving vehicles and for visual inspection which may involve small parts/defects in equipment.
6. Hearing acuity sufficient to receive, comprehend and understand detailed information through oral communications, telephone conversations, radio traffic, etc., and to make fine discriminations in sounds in order to perform duties safely.

Working Conditions: Work is performed in surroundings in which temperature, contaminants, and noise are not normally encountered; hazards are minor and controllable
Marginal Functions:

1. May attend evening meetings and work extra hours;
2. Assists in special projects as needed or otherwise delegated.

EDUCATION, EXPERIENCE AND TRAINING:
Education:  High School or G.E.D.
Experience: Coursework in word processing or computer; requires a minimum of typing/computer skills
Training/Certifications: N/A
Special Requirements:
Must be 18 years old. 
Possess and maintain CO Driver’s License.

Having difficulty with the application website? Contact NEOGOV Customer Service at 877-204-4442. 

Salary : $14