FIRE TELECOMMUNICATOR I

DEFINITION

OPEN/PROMOTIONAL RECRUITMENT 

BIWEEKLY SALARY RANGE: 

FIRE TELECOMMUNICATOR I (40 HOUR WORK WEEK)
$2,780.57 - $2,923.04 - $3,073.03 - $3,230.52 - $3,395.48 - $3,569.46

FIRE TELECOMMUNICATOR I (56 HOUR WORK WEEK)
$2,780.46 - $2,922.95 - $3,072.90 - $3,230.38 - $3,395.34 - $3,569.32

FUTURE SALARY INCREASES:

• Effective July 1, 2025, 3% Cost of Living Adjustment 

INCENTIVES FOR NEW EMPLOYEES:

• Sign on Bonus - $2,000 
• 40 hours of sick leave for immediate use 

FUTURE INCENTIVES:

• Employee employed as of 7/1/2025 will receive $2,000 lump sum 

FLSA STATUS: Non-Exempt

TENTATIVE EXAM DATE: March 18, 2025 (Candidates must appear in person for the examination.)

TYPING CERTIFICATE SUBMISSION DEADLINE: Wednesday, March 12, 2025 at 5:30 p.m. (35 net words per minute) . Click Online Typing Certificates for information on online typing tests.

**STOCKTON FIRE TELECOMMUNICATORS WORK A 24-HOUR ROTATIONAL SHIFT**

(on 1 day, off 1 day, on 1 day, off 1 day, on 1 day, off 4 days) 

 

The City of Stockton Fire Department is currently seeking to establish an eligible list to fill  a vacancy for the Fire Telecommunicator I position. The vision of the Stockton Fire Department is "community service with excellence." The Stockton Regional Fire Communications Center provides fire dispatch services to the cities of Stockton, Lodi, Manteca, the South San Joaquin County Fire Authority, and the Lathrop-Manteca Fire District. The Center dispatches to a population exceeding 600,000 people in the San Joaquin Valley of Central California. The Stockton Fire Emergency Communication Dispatch Center is an accredited Center of Excellence as recognized by the International Academy of Emergency Medical Dispatch.

Prior to appointment, eligible candidates will be required to submit to and successfully pass a medical examination which includes a back evaluation, drug screen, and background investigation which includes fingerprinting.

Veteran's Preference:

This position is eligible to receive five (5) Veteran's Preference Points for entrance into the Civil Service. Veteran's Preference will not be granted on the promotional list. If you believe you may qualify for Veteran's Preference, a DD-214 Member 4 copy indicating at least 181 consecutive days of service must be received in the Human Resources office by Wednesday, March 12, 2025 at 5:30 p.m. (see supplemental questionnaire for details in submitting your DD-214)

Under general supervision, receives telephone calls for emergency and non-emergency fire, medical and related services and dispatches fire department resources, private ambulance units, and personnel. Performs related work as assigned.

CLASS CHARACTERISTICS

Fire Telecommunicator I is the entry level class in this non-sworn class series. Initially under close supervision, incumbents learn Fire Department and City policies and procedures related to handling emergency and non-emergency calls. As experience is gained, duties become more diversified and are performed under more general supervision. This class is alternately staffed with Fire Telecommunicator II, and incumbents may advance to the higher level after successfully completing a one-year probationary period and gaining one additional year of experience and demonstrating proficiencies which meet the qualifications for the higher level class.

 

PRINCIPAL DUTIES (Illustrative Only)

Click here for the complete job description of Fire Telecommunicator I

QUALIFICATIONS

 

Education/Experience

Possession of a high school diploma or GED.

Typing Certificate: 

Applicants must submit a dated copy of a valid Typing Proficiency Certificate, two years old or less, for at least 35 NET words per minute no later than Wednesday, March 12, 2025 at 5:30 pm. 

Typing certificates may be submitted via one of the following:
     * Electronically attach a scanned copy to your application (preferred method); or
* Email to recruitment@stocktonca.gov (Subject "Fire Tele I")
     
The Typing Proficiency Certificate must specify the following:

• Applicants full name printed on certificate;
• 5-minute timed evaluation (only 5-minute tests will be accepted);
• Minimum of 35 NET words per minute;
• Number of typing errors or accuracy rate;
• Date of exam (must be 2 years old or less); and
• Certificate on agency letterhead (if completed online, must list name of online testing agency and website)
  
  

Other Requirements

• Must obtain and maintain a valid CPR card (American Heart Association BLS-C or equivalent) within 6 months of appointment.
• Must obtain and maintain a valid International Academies of Emergency Dispatch (IAED) EMD certification within 6 months of appointment.
• Must obtain and maintain a valid Emergency Medical Services (EMS) Dispatcher Accreditation from San Joaquin County Emergency Medical Services Agency within six (6) months or appointment. Continuous accreditation is required as a condition of continued employment with the City of Stockton. Failure to comply with San Joaquin County Emergency Medical Services Agency regulations pertaining to EMS Dispatcher Accreditation may result termination of employment.
• Must successfully complete a background investigation and a California Department of Justice fingerprint clearance. 

The Examination:

Those applicants who qualify in terms of relevant education and experience will be invited to participate in the examination process. The examination is the Peace Officer Standards and Training (POST) Entry-level Dispatcher Selection Test Battery and will be weighted at 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum T-score of 48.00.  In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.

NOTE:

• After on-line submittal, immediate notification will appear on your screen indicating your application has been received.  Please print this notice as proof of filing.
• Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicants responsibility to ensure a correct email address is provided and that correspondence is being received. 
• NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com.

In accordance with California Government Code section 3100, et., seq,. all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath.

Salary : $3,395 - $3,569