Human Resources Technician

OPEN/PROMOTIONAL OPPORTUNITY

BIWEEKLY SALARY RANGE:
$2,272.55 - $2,389.01; $2,511.57 - $2,640.27; $2,775.11 - $2,917.30
FUTURE SALARY INCREASES:

• Effective 7/1/2025, 3% Cost of Living Adjustment

• Sign on Bonus - $2,000
• 40 hours of sick leave for immediate use

• Employee employed as of 7/1/2025 will receive $2,000 lump sum

FLSA STATUS:  Non-Exempt
TENTATIVE INTERVIEW DATE:  TBA


Under general supervision, performs a variety of paraprofessional and technical administrative duties within the City’s Human Resources Department; provides support to various Human Resources functions including, but not limited to the following specialized areas, recruitment/selection, personnel actions/position control, payroll administration, information management, classification/compensation, benefits administration, and general administration; coordinates and/or performs projects and special assignments as requested by professional and management staff; and performs related work as assigned.This paraprofessional class describes positions that provide technical and specialized administrative assistance in support of human resources operations and functions.  Incumbents work with a high level of independence and confidentiality, applying technical knowledge of City human resources policies, practices and procedures to perform duties within broad procedural guidelines.   

Duties may include, but are not limited to, the following:

The duties assigned to any single position typically emphasize one or more of the following areas, but are not limited to those listed below.  Most incumbents also perform some general administration duties and others cross train in several areas to ensure efficient and effective customer service.

• Initiates recruitment planning and evaluates potential time frames; provides recommendations for action; identifies and proposes recruitment options; researches recruitment sources and costs; drafts flyers/brochures.
• Coordinates and monitors application processing activities; drafts letters; prepares status reports; drafts staff reports for City Council and the Civil Service Commission.
• Reviews drafts and formats examination materials; screens applications for qualifications; proctors various types of examinations; scores and tabulates examination results; prepares summary reports/files and develops various types of employment lists; maintains eligibility lists; certifies candidates and notifies departments as necessary; resolves problems.
• Operates a personal computer and other standard office equipment utilizing an assortment of computer software; updates website information.
• Assists with drafting revisions; prepares initial drafts regarding proposed changes; reviews and prepares personnel action forms; verifies compliance with rules/policies; schedules physicals and receives results; sends hiring package; conducts orientation for new employees.
• Reviews and evaluates requisitions; researches problems and makes corrections as needed; obtains signatures/approvals; trains, assists and advises City staff regarding the processing of personnel action forms.
• Designs and maintains Human Resources Information Systems (HRIS) databases; prepares and reviews audit reports; applies and inputs changes into the system; calculates complex accruals, salary adjustments and other items; inputs adjustments; prepares complex system queries and data reports.
• Responds to and completes survey information regarding salary and benefits; provides general technical and paraprofessional support; collects and compiles data; performs statistical analyses and prepares related reports using complex spreadsheet software; interprets and explains Memoranda of Understanding (MOU’s), rules, regulations, policies, and procedures to employees; coordinates job fairs and other events.
• Assists with budget development and payroll administration.
• Responds to and resolves a wide range of benefits-related issues regarding leaves, health insurance, retirement, unemployment, disability and worker’s compensation; interprets and explains benefits-related contract provisions, MOU’s, policies and procedures; provides liaison between employees and benefit providers to resolve eligibility, claims and other issues.
• Holds pre-retirement meetings with employees/dependents to provide counseling regarding options and benefits; retrieves payroll, MOU and other information for the purpose of establishing retirement benefit eligibility and payment levels; calculates and projects potential retirement income based on established formulas and employee options; assists with completion of retirement forms and applications; receives and processes retirement requests; coordinates post-retirement actions with administrator to ensure that all required actions are completed appropriately.
• Reviews, verifies eligibility for, and processes specific benefit requests (e.g., Consolidated Omnibus Budget Reconciliation Act (COBRA), Family and Medical Leave Act (FMLA), California Family Rights Act (CFRA), and other leave requests); drafts/sends correspondence to individual employees regarding benefit eligibility/limitations; processes enrollment, change and separation notification forms;
• Helps administer the City’s long term disability program by reviewing and processing claims, calculating supplemental leave payments, completing required employer documentation and monitoring payroll status to ensure compliance with City policy.
• Reviews and processes unemployment claims; reviews and processes life insurance claims; reviews personnel action forms that impact employee benefits and determines required benefit-related actions; conducts benefits orientation sessions for new employees; monitors part-time employee eligibility for benefits; assists with preparing or completing benefits surveys.
• May serve as a lead worker or supervisor.

Knowledge of:

• Basic principles, practices, techniques, and terminology of public human resources administration, including recruitment, testing, selection, position control, payroll administration, information management, classification, and benefits administration;
• Basic methods of administrative research, data collection and reporting; basic statistical concepts and methods;
• Federal, state, and local laws, and rules and regulations pertaining to public sector human resources administration;
• Principles and practices of employee leadership and supervision, including work planning, delegation, scheduling, training, evaluation, and discipline;
• Correct English usage, including spelling, grammar, punctuation, and vocabulary;
• Standard office administrative procedures including business letter writing and document formatting;
• Business arithmetic including percentages and decimals;
• Confidentiality as it applies to the human resources environment.
• Computer software used in personnel administration, including databases, spreadsheets, and word processing; and
• Methods and practices of record keeping.

Skill in:

• Reading, understanding, and applying complex rules, regulations, and laws;
• Understanding and implementing oral and written instructions;
• Learning and retaining a substantial amount of factual material;
• Communicating clearly and effectively, both orally and in writing;
• Organizing, researching, and maintaining office records;
• Independently composing correspondence and other documents;
• Collecting, compiling, comparing, and reconciling data; preparing reports and correspondence;
• Performing arithmetical computations and basic statistical manipulations;
• Interpreting and editing written materials;
• Operating a variety of office equipment, including computers;
• Using initiative and sound independent judgment within established guidelines;
• Organizing and prioritizing work; meeting critical deadlines; following up on assignments;
• Establishing and maintaining effective working relationships with those contacted in the course of the work; and
• Leading or supervising the work of subordinate staff; training staff in work procedures.

Education:

Possession of an Associate degree or completion of sixty semester units from an accredited college or university with major course work in business or public administration, industrial relations, organizational psychology, or a related field.

Experience:

Three years of progressively responsible office administrative experience and must include at least one year of specialized experience in a human resources’ setting that required familiarity with recruitment, testing, selection, position control, information management, classification, or benefits administration.

Qualifying Substitution Patterns: 
Additional years of experience in a position comparable to the Human Resources Technician with the City of Stockton in areas such as recruiting, examination and selection, benefits administration, general administration or office clerical support may be substituted for the education requirement on a year for year basis.

EDUCATION	EXPERIENCE
Associate degree/60 units (2 years)	3 years, including 1 year in HR setting
30 semester units (1 year)	4 years, including 1 year in HR setting
High School Diploma/GED	5 years, including 1 year in HR setting

Additional Notes: 

• Experience MUST be directly related to the role’s responsibilities.
• Relevant education and professional experience will be evaluated on a case-by-case basis.
• Candidates must demonstrate equivalent competencies and skills through a combination of their documented education and/or work history. 

Physical/Mental Abilities:

• Mobility - Frequent sitting for long periods of time while operating a keyboard; occasional standing and walking for long periods of time;
• Lifting - Occasional lifting of 30 pounds or less;
• Vision - Constant use of overall visual capabilities; ability to read and produce printed material and information displayed on a visual display terminal;
• Dexterity - Frequent holding, grasping, repetitive motion and writing;
• Hearing/Talking - Constant hearing and talking of normal speech, frequently over noise, in person, by telephone, and in group settings;
• Special Requirements - May require weekend or evening work;
• Emotional/Psychological - Constant concentration; frequent public contact; occasional to moderate working alone;
• Environmental Conditions - Occasional to frequent exposure to noise, outdoor conditions and;
• Working Conditions - Typically moderately quiet, but may be loud at times.

This class specification should not be interpreted as all inclusive.  It is intended to identify the essential functions and requirement of this job.  Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification.  Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA).  Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

Salary : $59,086 - $75,850