What are the responsibilities and job description for the Senior Center Elderly Services Case Manager - Full Time position at City of Stoughton WI?
Salary : $25.83 HourlyLocation : Stoughton, WIJob Type : Full-TimeJob Number : 390Department : Senior CenterOpening Date : 01 / 22 / 2025Closing Date : 2 / 4 / 2025 11 : 00 PM Central SUMMARY OF JOB Are you looking for a position with a flexible schedule and a meaningful role in a thriving community? The City of Stoughton is seeking a dedicated and organized part-time Case Manager to join our dedicated team of professionals at the Stoughton Senior Center. This is a 20-hour-a-week position that qualifies for prorated health and dental benefits. Successful candidates will be passionate about providing excellent customer service, and will be excited about providing our elderly clients with comprehensive support. This position is responsible for assisting adults 55 and older with advocacy activities that enable older adults to achieve or maintain optimum independence in their community through the assessment of need and coordination and monitoring of community-based services. This position will perform outreach tasks to elderly potential clients to assist in determining eligibility for financial, medical, nutritional, and transportation services for the Stoughton Senior Center. Experience or education in case management or social work is not required, but the following abilities are essential : Knowledge of public benefits such as Medicaid, Medicare, or disability benefits available to older adults that help ensure well-being, health, and safety.A knack for connecting with people and building trusting relationships.A desire to problem-solve and empower clients to make informed decisions.Experience and / or understanding of the issues and complexity of the life transitions older adults face.Excellent observation, verbal and written communication skills.Strong organizational skills and ability to document and complete paperwork as required. ESSENTIAL DUTIES AND RESPONSIBILITIES The Case Manager will provide information and referral services to, and advocate for, the elderly and / or frail citizens of Stoughton. They will treat clients with dignity and respect while assessing and advocating for the client's need for Meals on Wheels, in-home health care, housekeeping, housing options, and nursing home placements. The Case Manager will also assess client needs for occupational / physical / speech therapy and mobility services and make references as appropriate. They will also monitor services and discuss the same with the client and their families. The individual in this position will also refer clients to the appropriate person / agency to resolve housing and Medicare / Medical Assistance and insurance problems, refer clients to legal advice when needed, and recruit guardians or power-of-attorney when appropriate. This position requires the ability to build effective working relationships with seniors, volunteers, community members, and peers. It also requires the ability to provide educational outreach to community groups. The Case Manager will attend relevant in-service training, seminars, and workshops and continue ongoing training to maintain knowledge of available services and resources for the elderly. The successful candidate must possess excellent interpersonal skills, the ability to maintain confidentiality at all times, must be a good listener, and have knowledge of the issues facing older adults, must have good organizational and time management skills, the ability to communicate orally and in writing with clients, client's families / guardians, Senior Center personnel, medical care providers, nursing home personnel and social workers. The candidate must also have the ability to utilize a variety of advisory data and information such as financial statements, COP assessment information, and forms, police reports, assistance and services application forms, referrals information, hospital discharge information, elder law manual, Medical Assistance manuals, case management manuals, procedures, guidelines and non-routine correspondence, and the ability to use Microsoft Office programs and internet at a competent level. QUALIFICATIONS Qualifications include a two-year degree in a human service-related field or comparable experience, certification in CPR, knowledge of older adult programs, and related resources, and working with older adults would be beneficial. A valid Wisconsin driver's license and a well-functioning automobile are required at hire. FULL-TIME BENEFITS - 32 Hours / WeekEffective 1-1-2024The following benefits are offered to regular full-time (32 hours per week / 1664 annual hours minimum) employees, Please note that this is a summary and benefits are not guaranteed. Review the Quartz HMO or Quartz PPO Summary of Benefits and Coverage (SBC) document for coverage details or contact Quartz directly.HEALTH INSURANCECoverage is effective the day after hire; premiums are deducted monthly from the 1st payroll of the month. Quartz HMO-benefits listed for in-network providers only.Employee responsibility toward monthly premium : Family $58.40Employee & Spouse $38.32Employee & Child(ren) $34.67Single $18.25In Network Provider Coverage ONLY- See SBC for detailsDeductibles are $500 / single - $1,000 / family$0 co-pay for preventative / screening$30 co-pay on office visits$30 co-pay on urgent care visits$100 co-pay on emergency room visits (co-pay waived if admitted to hospital)Prescription drug co-pays : $10 / Tier 1$35 / Tier 2$60 / Tier 3$200 Specialty drugs$5 RX Outcomes Out of Pocket Limit $2850 Single / $5700 FamilyQuartz POSEmployee responsibility toward monthly premium : Family $359.78Employee & Spouse $236.09Employee & Child $213.62Single $112.43 Note : the Quartz POS coverage has higher and separate deductibles and out of pocket costs. Refer to the SBC for details. This Plan does allow the flexibility to use in and out of network providers. But, the costs are higher. Refer to the SBC for details.Employee out of pocket qualified medical expenses can be run through the flexible spending plan (Section 125) which is managed through Employee Benefits Corporation (EBC). Enrollment into this plan occurs only during annual enrollment which is November / December.DENTAL INSURANCE Coverage is effective the day after hire. The City covers 100% of the premium for dental coverage. Note : Full-Time employees pay no portion of the dental premium.Delta Dental benefits listed for in-network providers onlyDelta Dental In-Network Coverage : There is no deductible for dental coverage.Per person, per benefit accumulation period is $1,000.Diagnostic and preventive procedures are paid at 100%;Basic restorative procedures are paid at 80%;Major restorative procedures are paid at 50%;Orthodontic procedures are paid at 0%. Check Up Plus - lets you obtain diagnostic and preventive services - including examinations, X-rays, regular cleanings and other related treatments without the costs of those services applying to your individual annual maximum. The full value of your annual maximum is applied to the benefits you receive for base and majorrestorative services.RETIREMENT Provider Wisconsin Retirement System (WRS) 2024 Wisconsin Retirement Rate is 13.80% for general employees. The employer and employee shares are equal at 6.9% each.2024 Wisconsin Retirement Rate is 21.2% for protective employees. The employer share is 14.3% and the employee share is 6.9%.Eligibility to Participate- from the ETF Your Benefit Handbook (ET-2119) Rev10 / 13Depending on when you began your job, your job will have to meet one of these two standards for it to be covered under the WRS. One-third standardA position that is subject to the one-third standard meets WRS participation standards if you are expected to work at least one-third of full-time (600 hours for non-teaching employees) for at least one year from date of hire. You will remain eligible even if your job subsequently drops below one-third. Two-thirds standardA position that is subject to the two-thirds standard meets WRS participation standards if you are expected to work at least two-thirds of full-time (1200 hours for non-teaching employees) for at least one year from date of hire. You will remain eligible even if your job subsequently drops below two-thirds.If you were a continuing employee as of July 1, 2011, your job must meet the one-third standard. You will remain eligible even if your job subsequently drops below one-third.If you were hired after July 1, 2011 : If you were a participating employee before July 1, 2011, left WRS service, did not take A separation benefit, and are now returning in a new job, your job must meet the one-third standard. If you were a participating employee before July 1, 2011, left WRS service, took a separation benefit, and are now returning in a new job, your job must meet the two-thirds standard. If you were not a participating employee before July 1, 2011, your job must meet the two-thirds standard.
- If you are not expected to meet these eligibility criteria when you are hired, you will not be enrolled in the WRS at that time. However, if you subsequently work at least 12 months, and in any 12-month period you meet the hour's requirement, you are prospectively enrolled in the WRS. In this situation, your WRS coverage is not retroactive.WRS Mandatory Employee ContributionsIf your employment is eligible to be covered under the WRS, you must make employee-required contributions. These contributions are credited to your individual WRS account. These contributions are vested immediately.Your contributions are calculated as a percentage of your WRS earnings. The contribution rates are different for each WRS employment category. The rates generally change from year to year based on the recommendation of the consulting actuary.Your employer may have agreed to pay part or all of your employee required WRS contributions on your behalf, pursuant to a contract or collective bargaining agreement entered into prior to June 29, 2011. In addition, certain employees retained the right to bargain with their employers after that date over who will pay the employee-required contributions. Please contact Human Resources for more information.GROUP LIFE INSURANCE Provider Employee Trust Funds (ETF) / Minnesota LifeThe city pays for the basic premium : Premium based on salary and age. Each employee will receive $1,000 insurance for each portion of $1,000 in earnings the previous year.Eligibility : First of the month following 30 days of employment (timely enrollment-within 30 days from hire). No evidence of insurability required if the employee files within 30 days from date of hire.Coverage for spouse / dependent and additional units is available, as an employee deduction.INCOME CONTINUATION INSURANCE Provider Employee Trust Funds (ETF)The city provides the 90-day waiting period without cost to the employee.The 60 or 30-day waiting period is available with the employee paying the cost of the difference between the 90-day waiting period and the period selected. Eligibility : First of the month following 30 days of employment (timely enrollment-within 30 days from hire).ACCIDENTAL DEATH & DISMEMBERMENTProvider Employee Trust Funds (ETF)Coverage is equal to the total amount of your group life insurance under the basic, supplemental and additional coverages. See The Wisconsin Public Employers Group Life Insurance Program Booklet ET-2101 Rev 1 / 2016 for further details.VACATION2 weeks 3 days at hire and less than 4 full years of service (104 hours)3 weeks 3 days after 4 full years of service (144 hours)4 weeks 3 days after 9 full years of service (184 hours)4 weeks 4 days after 10 full years of service (192 hours)4 weeks 5 days after 11 full years of service (200 hours)4 weeks 6 days after 12 full years of service (208 hours)4 weeks 7 days after 13 full years of service (216 hours)4 weeks 8 days after 14 full years of service (224 hours)
- Vacation is effective as of January 1st each year
- SICK LEAVE is earned per month based on normally scheduled hours per day (i.e. 8 hour day earns 8 hours per month - 5 hour day earns 5 hours per month).LENGTH OF SERVICE PAYMENT (longevity) The first length of service payment is $150.00 (for a 40 hour per week employee) after the employee has completed three full years of continuous full-time City employment prior to December 1 of the calendar year in which the payment is made. Subsequent length of service payments are increased by $50 for each additional year of continuous full-time employment. This amount is prorated for employees working less than a 40 hour week.HOLIDAYS Employee is eligible for the listed paid holidays (in the Work Rules) based on the employee's normal scheduled hours of work per week.FUNERAL LEAVE Employee may take up to three (3) days for a death in the family based on the employee's normal scheduled hours of work per week (family is defined in the Work Rules). 8 hours scheduled = 8 hours funeral leave per day, 6 hour regular day = 6 hours funeral leave per day.HEALTH CLUB MEMBERSHIP Employees are eligible for a free membership to Anytime Fitness. Anytime also offers spouse and family discounts to City of Stoughton Employee families that reside in the same household. See the City of Stoughton Employee Health Club Membership Flyer in your new hire orientation packet.
- This is not a guaranteed benefit and is subject to change at any time.OTHER BENEFITS AVAILABLE The following benefits are available to employees and are 100% employee paid if elected. These insurances are offered to complement our existing benefits package and to offer the group rates to all benefit eligible employees. Flexible Spending (EBC) As stated above, eligibility for this benefit is only during annual enrollment in November / December for the next calendar year. AFLAC Short Term Disability, Accident, Cancer etc. Legal Shield Identity Theft protection & Legal Services Delta Vision (EyeMed) Vision Coverage Costco Shop at any Costco Store, Costco.com, Costco Gas Station, Costco Optical, and Costco Travel.Disclosure : Please note that this document serves as an overview and in no way should be used to determine coverage. Please refer to your plan documents and or contact the carrier for coverage, out of pocket expenses, co-pays and insured amounts. This document is subject to change at any time and by no means serves as or is intended to serve as a contract.
Salary : $26 - $100