What are the responsibilities and job description for the Front Desk Agent position at City of Streetsboro?
Job Summary
We are seeking a dedicated and professional Front Desk Attendant to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, computer literacy, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet and assist guests upon arrival, ensuring a pleasant check-in experience.
- Manage phone systems to handle inquiries, reservations, and guest requests promptly.
- Maintain accurate filing systems for guest records and other important documents.
- Perform data entry tasks to ensure all guest information is up-to-date and accurate in our systems.
- Utilize Microsoft Office and other office software to manage schedules, correspondence, and reports.
- Act as a personal assistant to management by coordinating appointments and meetings as needed.
- Ensure the front desk area is organized, clean, and well-presented at all times.
- Address guest complaints or issues with professionalism and efficiency to ensure satisfaction.
Experience
- Previous experience in a front desk or receptionist role is preferred but not required.
- Familiarity with phone systems and office equipment is essential.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Proficiency in data entry and computer literacy is necessary; experience with Microsoft Office is a plus.
- Excellent communication skills, both verbal and written, are required for effective guest interactions.
- High School diploma or general education degree (GED)
- Must be eligible to work in the United States
If you are passionate about providing outstanding customer service and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity as a Front Desk Attendant.
Applications are available on the City’s website at www.cityofstreetsboro.com Department/Human Resources. Forward a completed, signed City employment application; copy of High School diploma/(GED), and
references to:
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Streetsboro, OH 44241 (Preferred)
Ability to Relocate:
- Streetsboro, OH 44241: Relocate before starting work (Preferred)
Work Location: In person
Salary : $12 - $15
