Senior Code and Parking Enforcement Officer

Position Summary

The purpose of this position is to perform enforcement and investigation of City codes, regulations and ordinances to ensure compliance regarding violations occurring within City limits.

Position Scope

This is a senior level class in the support series.

This is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent may be required to perform all duties listed, and may be required to perform additional, position-specific tasks.

• Receives complaints of violations to City Code regulations, conducts investigations to determine validity, and evaluates all requests for assistance with enforcement issues.
• Conducts research on business or property ownership, corporate and/or fictitious name status, state, county or city licensure, certification, and registrations as necessary.
• Enforces ordinances, codes, and related regulations pertaining to land use, parking, business licenses, zoning, building, nuisance, and property maintenance codes and ordinances.
• Reviews and prepares lien files for processing.
• Prepares and serves warning notices of violation and/or issues citations involving City codes and ordinances. Explains violations, department policies, and legal requirements to the general public.
• Determines responsible parties by abstracting of personal and private property and interprets legal descriptions of parcels of land to determine the precise location of platted and unplatted property.
• Communicates to other City departments regarding complex zoning regulations, building and environmental codes, and other related issues.
• Prepares code violations, handles correspondence, maintains investigative and statistical reports, and ensures files are documented accordingly.Â
• Interprets technical legal provisions and administrative directives pertaining to code enforcement.
• Prepares case summaries and interprets technical legal provisions and administrative directives pertaining to code enforcement.
• Coordinates enforcement action with Code Enforcement Supervisor regarding occupational licenses, certificates of use, alarm registration delinquencies, violations, civil penalties, and liens.
• Identifies opportunity for enhancing services provided by the Code Compliance department. May attend community meetings and serves as liaison to the public.
• Identifies and/or recommend cost control measures in the delivery of all services and functions in his/her department and under his/her area of responsibility.
• Performs various enforcement activities, which may include the towing and/or immobilization of vehicles, in an efficient and effective manner; responds to complaints from citizens; determines validity of complaint/problem and recommends appropriate action; and appears in hearings as a representative of the City as required.
• Serves as field supervisor. Trains, monitors and reviews work of subordinates and assists with case management and response to complex issues; provides guidance and counsel as directed by Code Compliance Department Supervisor.
• Maintains and prepares reports and activity logs as required; may assist in compiling data and assist with preparation of monthly, quarterly, and various ad hoc reports. Prepares correspondence, forms, and documents related to code enforcement.
• Builds and maintains positive working relationships with co-workers, other employees, and the public using principles of good customer service; promotes and represents the City to the public in a friendly, helpful, and professional manner.
• Drives UTV's to perform inspections on beach terrain.Â
• Performs other related duties as assigned.
• Knowledge of modern office practices and procedures.
• Knowledge of the City and other agencies sufficient to respond to or direct citizen inquiries.
• Knowledge of local geography, roadways, and jurisdiction boundaries.
• Knowledge of applicable national, state, and local laws, codes, ordinances, and other regulations.
• Skill in customer service administration.
• Skill in both written and oral communication.
• Ability to readily learn assigned tasks.
• Ability to rapidly acquire knowledge of the legal and procedural regulations applicable to the area of assignment.
• Ability to understand and follow complex written and oral instructions.
• Ability to make decisions in accordance with information supplied.
• Ability to prepare, maintain, and submit accurate reports.
• Ability to maintain composure in stressful situations.
• Ability to deal with the public on a one-to-one basis.
• Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Dade County 's Ethics and Conflict of Interest policies.
• Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials, and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation or sexual orientation.
• Ability to work on a rotating schedule and/or nights, weekends, and holidays.
  
  

Required Education & Experience

• High School Diploma or GED, required.Â
• Minimum of four (4) years of relevant experience in investigation and/or enforcement of City Code.Â
• Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
  
  

Licenses And/or Certifications

• Florida Association of Code Enforcement (F.A.C.E.) Level I and II certifications, preferred.
• Must obtain Florida Association of Code Enforcement (F.A.C.E.) Level I certification within one (1) year of hire, and Level II within two (2) years of hire.Â
• Parking Enforcement certification, preferred.
• Must obtain Parking Enforcement certification within one (1) year of hire.
• Must have a Valid Florida driver's license.
• Associate's degree in relevant field, preferred.
• Five (5) years of code enforcement experience with at least two (2) years at a supervisory or team lead level, preferred.
  
  

 Physical Requirements & Working Conditions:Â

The essential job functions of this position will require the employee to perform the following physical activities. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis: Work is performed primarily in a field environment. On a continuous basis, sit at desk and/or stand for long periods of time. Frequently required to walk. Frequently required to see, hear, and talk with employees and the public. Frequently required to read and/or present documents, write or use keyboard to communicate through written means. On occasion required to drive a vehicle, climb, or balance, stoop, kneel, crouch, taste, or smell. Intermittently twist and reach office equipment; on occasion lift or carry weight of 10 to 30 pounds. Specific vision requirements include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Additional Information

• There is a one-year probationary period.Â
• It is the responsibility of the incumbent to maintain their licenses and/or certifications as a job requirement.