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ADMINISTRATIVE TECHNICIAN

City of Surprise, AZ
Surprise, AZ Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 4/12/2025

The City of Surprise Resource Center is seeking its next dynamic team member to join our team assisting residents of Surprise and surrounding communities. If you are passionate about providing support services that foster self-sufficiency and stability during unexpected financial crises, are detail-oriented, and enjoy working in a fast-paced environment, the Surprise Resource Center is looking for you!

This position is grant funded and will last approximately 15 months and this position will require working until 7pm two days a week.

SUMMARY
Incumbent provides customer service to the public by greeting visitors, answering questions, making referrals for the resource center programs and services, and providing support for the Community Action Program. Basic knowledge of applicable laws, regulations, and departmental policies and procedures are required at this level. Responsibilities include performing more complex data entry, compiling reports, creating basic correspondence, ordering office supplies and equipment, conducting research, and performing basic quantitative quality assurance reviews.


EDUCATION and/or EXPERIENCE

High school diploma or GED, and two years of administrative and/or customer service experience sufficient to successfully perform the essential duties of the job such as those listed in the job description. Additional education cannot be substituted for experience.

CERTIFICATIONS, LICENSES, REGISTRATIONS
Must provide proof of having a Fingerprint Clearance Card (FCC) from the Arizona Department of Public Safety within 7 days of hire, or provide proof of having applied for the Fingerprint Clearance Card (FCC) within 7 days of hire. The cost of obtaining an FCC will be provided by the Human Services & Community Vitality department.

SELECTION PROCESS
Applicants whose education, training and experience most closely meet the needs of the position may be invited to participate in a selection process to include a panel interview.

Successful candidates will receive a post-offer, pre-employment background screening to include:
  • Fingerprinting
  • Criminal Background screening
  • Drug Screen
  • E-Verify

The City of Surprise is an EEO/ADA reasonable accommodation employer.


The City of Surprise offers a broad range of inclusive employee benefits to help employees in their work and personal lives. We are committed to a total rewards strategy that provides our employees with competitive compensation, generous benefits, and an environment that supports a healthy work/life balance for our diverse workforce. Our comprehensive benefits package includes health coverage, retirement, and a variety of work/life programs, including generous paid time off and twelve holidays. For additional benefit information,

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