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Office Automation Analyst

City of Syracuse
Syracuse, NY Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 4/16/2025

***Affirmative Action Equal Opportunity Employer***

~~Women and Minority Applicants are encouraged to Apply~~

THIS IS A COMPETITIVE CIVIL SERVICE POSITION. APPOINTMENT WILL BE MADE ON A PROVISIONAL BASIS UNTIL THE EXAM RESULTS ARE POSTED. YOU MUST BE REACHABLE FOR A PERMANENT APPOINTMENT.

Must be a resident of the City of Syracuse or must be prepared to relocate to the City of Syracuse.

The City of Syracuse Department of Information Technology is seeking qualified applicants for the position of Office Automation Analyst.

TYPICAL WORK ACTIVITIES

  • Analyzes user departments problems as they relate to handling data and determines office automation hardware and software requirements.
  • Recommends office automation hardware and software to user departments as it relates to the whole data processing system and support services availability.
  • Figures cost of office automation systems as they relate to the limitations of the user departments.
  • Evaluates new hardware and software products through reading product reviews and evaluations, talking with users and vendors on particular products and sometimes doing actual hands-on evaluations.
  • Provides hardware and software informational support when problems arise.
  • Acts as liaison between end user and vendor if support cannot be provided directly.
  • Develops procedures to ensure organizational flow of product use in user departments.
  • Does research and analyses and prepares reports and presentations for management.
  • Oversees the installation of office automation products.

MINIMUM QUALIFICATIONS

  • A. Four (4) years of work experience, or its part-time equivalent in office automation systems including hardware and software support, or;
  • B. Graduation from a regionally accredited or New York State registered college or university with a baccalaureate Degree in Computer Science or a closely related field, or;
  • C. An equivalent combination of training and experience as defined by the limits of (A) and (B).

The Affirmative Action Policy of the City of Syracuse is to provide equal employment opportunity for all individuals regardless of race, color, sex, religion, creed, age (18 and over), marital status, national origin, disability, veteran status, gender identity or gender expression, sexual or affectional preference or orientation, or any other classified group within the protected class. If you have a disability for which you wish special accommodation to be made, contact the Department of Personnel, One Park Place, 300 S. State St., 7th Floor at 315-448-8780.

Job Type: Full-time

Pay: $53,396.00 - $60,942.00 per year

Benefits:

  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Application Question(s):

  • Are you a resident of the City of Syracuse? If not, are you willing to relocate?

Work Location: In person

Salary : $53,396 - $60,942

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