Assistant Manager- Taylor Sportsplex

Position Details

POSITION SUMMARY: The City of Taylor is seeking candidates for the position of Assistant General Manager at the Taylor Sportsplex.

The successful candidate shall be proficient in the following competencies at the highest level; Change Management, Community Engagement, Decision Making, Ethical Accountability, Financial Management, Innovative Initiatives, Coaching and Developing Team Members, Performance Management, Strategic Management, Teamwork, Technology Enhancements, and Valuing Diversity.

Under broad policy guidance and direction from the General Manager, the Assistant General Manager performs professional, operational, and administrative duties to ensure a profitable business model and strong customer service experience is delivered daily.

ESSENTIAL JOB FUNCTIONS: (Key Tasks and Responsibilities)

• Manage all aspects of Sportsplex operations on a daily basis.

• Manage direct reports:  Soccer Manager, Inline Hockey Manager, Supervisors, Mechanics.

• Ensure the development, promotion and execution of Fall/Winter ice contracts, soccer contracts, inline hockey leagues and large events including but not limited to commencement ceremonies, expos, dance recitals, etc.

• Build and maintain an annual budget in conjunction with the General Manager.

• Operate the POS system with full knowledge of its capabilities to drive business and maintain excellent customer service.

• Role model excellent customer service daily during interaction with patrons and staff.

• Attend City Council and TIFA meetings

• Work with the purchasing department to create bids for large purchases and facility improvements. 

• Responsible for the maintenance and appearance of the facilities.

• Recruit, coach and develop a staff that provides excellent customer satisfaction.

• Must be able to understand and execute all Sportsplex positions.

• Work with the marketing team to create visual and print materials.

• Promote through email and social media. 

• Seek out additional events to bring into the Taylor Sportsplex. 

• Draft a weekly employee schedule based around event/facility needs.

COMMUNICATION SKILLS

• Read and interpret documents. 

• Write routine reports and correspondence.

• Speak tactfully and effectively before residents, staff, and elected officials, in one-on-one situations and small or large group settings.

• Establish and maintain effective and harmonious working relationships with employees, other agencies, and the general public.

• Communicate effectively, verbally and in writing.

• Ability to follow written and verbal communications.

• Exercise independent judgment and maintain confidentiality.

• Ability to balance multiple projects.

• Possess strong leadership and motivational skills.

MATHEMATICAL SKILLS

• Prepare, develop, and implement budgets.

• Perform addition, subtraction, division, and multiplication.

INTERPERSONAL SKILLS

• Possess ability to work independently

• Possess a high sense of integrity and ethics

• Trustworthy

• Ability to accept performance feedback

• Self-developer striving for continuous improvement

• Goal and deadline oriented

• Adaptable to change

• Detail oriented

• Team oriented

REASONING ABILITY

• Remain calm in a fast-paced customer-service oriented environment, assisting a diverse blend of people.

• Thorough knowledge of current trends and developments in golf course operations

• Solve practical problems in a variety of situations. 

• Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

General Requirements and/or Disclaimers

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified.  Other duties may be assigned by the Director of Golf and/or designee.

 EDUCATION and/or EXPERIENCE 

• High school education required

• Bachelor’s degree in related field or equivalent experience preferred

• Extensive experience in the golf course business or equivalent sports/entertainment industry preferred

COMPENSATION & BENEFITS:

• This is a full-time non-exempt position.
• Benefits at date of hire medical, dental, vision, paid time off, life insurance, and participation in the defined contribution plan after successfully.

The City of Taylor is an Equal Opportunity Employer.

Salary : $19 - $22