Code Enforcement Manager

Ideal Candidate:

The City of Temecula is looking for an exceptional Code Enforcement Manager to join our team in the Community Development Department. The ideal candidate is a seasoned professional with a proven track record in handling complex cases and a passion for driving continuous improvement. You should be a forward-thinking individual who thrives on accountability, innovation, and finding solutions to the evolving challenges within Code Enforcement.

What sets you apart? You have strong political acumen and a deep understanding of the diverse needs of constituents, paired with the highest ethical standards. You excel at improving efficiency and modernizing processes, from initial contact through to case resolution—leveraging technology and digital tools to enhance every step of the process. Experience in nuisance abatement and receivership is essential, and knowledge of insourcing or outsourcing functions like citations and hearings will give you a competitive edge.

As a key leader, you'll be responsible for presenting and advancing items to the City Council, making strong communication and customer service skills essential. You will also need to exhibit excellent judgment, be comfortable working cross-departmentally, and provide top-tier service to the public. In addition, you’ll be a mentor and coach to your team, helping to cultivate a pipeline of future leaders who share your vision for excellence in Code Enforcement.

Please attach a written staff report and/or presentation you have personally presented at City Council to your application. 

DEFINITION

Under administrative direction, plans, administers, coordinates and reviews the operations and responsibilities of the Code Enforcement Division of the Community Development Department; conducts and supervises the most complex and difficult inspections, parking permitting/enforcement and regulatory enforcement; makes well-reasoned recommendations to Management and Executive Management ; assigns duties; provides information and assistance to contractors and the general public; performs related duties as assigned.
 
DISTINGUISHING CHARACTERISTICS

The Code Enforcement Manager is the Manager level classification in the Code Enforcement series. The employee is primarily responsible for managing the Code Enforcement Division. The Code Enforcement Manager is distinguished from the Code Enforcement Field Supervisor by the level of responsibility assumed and the complexity of duties assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives administrative direction from the Director of Community Development or his/her designee.

Supervision is exercised.
Duties may include, but are not limited to, the following:

• Assists in the administration and coordination of overall department activities; develops and maintains policies and procedures for the department/division
• Supervises professional and technical staff engaged in requests for investigation and ensuring compliance with all pertinent codes, ordinances, rules and regulations
• Provides technical expertise regarding codes and compliance methods and reviews and resolves difficult and complex enforcement problems, issues and conflicts independently and/or with other City staff, property owners, business owners, tenants, contractors, and complex code enforcement assignments 
• Prepares reports and documents for various City Boards, Commissions and professional groups, as needed; attends meetings, makes presentations and responds to questions as required
• Reviews statistics, manages priorities, and distributes caseloads on code enforcement activities 
• Reviews resolved code violations to ensure that proper procedures have been carried out and ensures all code compliance activities are completed in a timely and professional manner
• Supervises the issuance of administrative citations, notices of administrative hearing, recordation of assessment liens on properties, and the collection of funds from both processes.
• Oversees, prepares, and finalizes agreements for the Division, including those agreements that support other Divisions. 
• Reviews, analyzes, and makes recommendations for the insourcing or outsourcing of specific functions (e.g., collections, citation processing, appeals, etc.).  
• Reviews, analyzes, coordinates related activities, consults with relevant parties, and prepares reports, conducts research and special studies; coordinates with other City departments involved in the development review process to maintain a high quality of customer service
• Selects, supervises, motivates, plans, trains, directs, and evaluates the work of lower-level staff; prepares and presents employee performance reviews; provides/coordinates staff training; works with employees to correct deficiencies; implements disciplinary procedures; recommends employee terminations; approves time sheets and expense reports
• Represents the City, as assigned, in relations with the community, advisory committees, local, state, and federal agencies, other planning departments, and professional organizations
• Writes/drafts recommendations for ordinance and/or resolution changes to further the City’s goals
• Creates, manages, and refines current and future parking management systems/strategies to increase voluntary compliance and overall compliance. 
• Develops, improves, and refines technology, and technological solutions to make the Division more efficient, accountable, and consistent. 
• Prepares and monitors the division budget; forecasts funds needed
• Prepares and writes a variety of reports and documentation, including detailed Risk Management incident reports
• Performs other duties of a similar nature

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification.   The City of Temecula utilizes equivalencies to substitute two years of applicable experience and similar responsibility for one year of college in order for a candidate to meet Minimum Qualifications.  A typical combination of education, experience, and training for this classification includes:

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree from an accredited college/university in Construction, Planning, Engineering, Government, or a closely related field; and five (5) years of increasingly responsible regulatory enforcement experience. 

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of:

• Pertinent federal, state, and local laws, codes, and regulations related to building, zoning, housing, and nuisance violations
• Accepted legal rights of entry and safety standards 
• Principles and techniques of methods to obtain code violation resolution 
• Principles of effective supervision, including training, discipline, and performance management
• Methods and techniques of public relations and conflict resolution
• Business letter writing and basic report preparation techniques
• Occupational hazards and safety measures appropriate to work performed

Skill to:

• Apply critical thinking to complex projects and interpret detailed requirements
• Operate various types of standard office equipment, including a personal computer and related software
• Operate a motor vehicle in a safe manner

Ability to:

• Make decisions regarding operational and personnel functions
• Understand, explain and apply policies and procedures; develop new policies impacting department operations/procedures; interpret and apply rules, regulations, legislation, policies and procedures 
• Evaluate situations, identify problems, and exercise sound independent judgment with established guidelines
• Conduct field inspections/investigations; enforce codes with professionalism and impartiality
• Establish and maintain courteous, cooperative, and effective working relationships with those encountered in the course of work 
• Plan, organize and monitor task of lower level staff to meet deadlines and ensure completion of daily functions
• Analyze, interpret and accurately check building and site plans and specifications
• Communicate effectively orally and in writing
• Prepare and maintain accurate and precise written documents such as, technical reports, records, and correspondence
• Effectively resolve conflicts and difficult situations with tact and impartiality while providing quality customer service 
• Function effectively as a team leader
• Use proper English, spelling, grammar and punctuation
• Serve as an emergency services worker in the event of an emergency

LICENSES AND/OR CERTIFICATES

Possession of a valid California Class C driver’s license and an acceptable driving record.

Possession of a Certificate of Training in Arrest, Search and Seizure Procedures (PC 832)
 
Successful completion of CACEO Basic, Intermediate and Advanced Certification exams.

Exceptional candidates with five or more years of previous experience in a Code Management role of similar complexity, responsibility, demonstrated success, and accountability may be permissible in lieu of the CACEO requirements.

SPECIAL REQUIREMENTS

Satisfactory results from a background investigation and administrative screening. The administrative screening may include a pre-employment drug screening for positions which are designated as safety sensitive or security sensitive, including but not limited to being responsible for the care and custody of children and operating heavy equipment.

Required to work outside of regular work hours (e.g. evenings, holidays and weekends) to attend public meetings, special events and required to respond to emergencies or prioritized issues by management. Periodic work outside of regular work hours may also be required for training, evaluation, and to ensure the support/accountability of the team.  
WORKING CONDITIONS & PHYSICAL DEMANDS:

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is frequently required to sit, stand, and walk on level, as well as, sloped and slippery surfaces, and kneel, bend, stoop, squat while performing inspections of construction sites and completed work, and climb ladders or steps and work on elevated surfaces.  The employee reaches, grasps, and carries inspection tools.  The employee hears and talks with staff, vendors, contractors, and the general public in person and by telephone.  Specific vision abilities required by this job include close vision, far vision, color vision, and the ability to adjust focus.  The employee uses hands to operate, finger, handle or touch office equipment; and reach above and below shoulders with hands and arms.   The employee reaches, lifts, and move records, documents, or objects weighing up to 50 pounds alone, and up to 100 pounds with assistance.

The employee is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; and interact with City staff, other organizations, architects, engineers, consultants, contractors and the public.

The employee frequently works in both office and field settings.  In the office, the noise level is frequently quiet or moderately quiet, at or below 50 decibels.  This position is also expected to perform inspections of work in the field that may require walking on uneven ground, working around machinery, fumes, dirt and gas, and in varying temperatures.  When conducting site inspections, the employee works outdoors where construction and traffic noise can occasionally be above 70 decibels. 

This recruitment will establish an eligibility list which may be used to fill future vacancies in the same classification or below in the same classification series for both project and authorized positions.

PLEASE NOTE:  If you are a CalPERS annuitant, please be advised that this position does not meet the statutory criteria for post-retirement employment because the incumbent will be performing regular staff duties for an undetermined duration.  Employment in this capacity would require you to rescind your retirement and reinstate as a current member of CalPERS.

SUPPLEMENTAL INFORMATION:

Flexibly Staffed:  No
FLSA Status:  Exempt
Conflict of Interest:  Not Required
Department:  Community Development
Bonding Required:  No

Salary : $97,656 - $137,966