Homeless Outreach Specialist

HOMELESS OUTREACH SPECIALIST

This recruitment is open until the position is filled.

First review of applications will occur on Thursday, December 19, 2024.

Salary Range:

$23.81 - $31.67 Hourly

The City of Tempe offers a comprehensive benefits package including:

• 13 Paid Holidays, 1 Personal Day, up to 8 hours Winter Holiday Leave
• Vacation Accrual; starts at 9.33 hours/month. Higher monthly vacation accrual rates may be available with prior ASRS service.
• Sick Leave Accrual; 8 hours/month
• Uniform Credit, Jeans and Safety Boot Allowance
• Medical, Dental and Vision Benefits
• Wellness Program Discount on health premiums
• Medical Reimbursement Program; $56/month
• Tuition Reimbursement; $6,500/year
• Participation in the Arizona State Retirement System (ASRS) Defined benefit plan with mandatory employer and employee contributions currently at 12.27% which includes a Long-Term Disability benefit
• Supplemental Retirement Plans through Nationwide; 457, 401K, and Employer contribution

To view the employee benefit summary, please visit:

Employee Benefit Summary

Department / Division:

Community Health & Human Services / Social Services

Job Type:

Full-Time Regular

This position is classified as safety sensitive.

Schedule:

Job Number:

RC#902220

DESCRIPTION

The purpose of this position is to engage and assist homeless and near homeless individuals, families and youth in services to end their homelessness.

Duties include, but are not limited to the following:

• Provide mobile outreach and engagement to unsheltered people within Tempe. Connect and refer both homeless and those who are about to become homeless to information, services, provider agencies and organizations that will assist them.
• Respond to requests for service from the public (e.g. Tempe residents, businesses, churches and social service agencies).
• Provide housing barrier assessments data collection, used to facilitate housing placement through the Maricopa County Regional Coordinated Entry System.
• Perform shelter operation duties as assigned.
• Provide direct navigation service as needed, including but not limited to: survival aid, transportation, securing benefits, mediation with families and property manager, paperwork, assisting with housing search, connection to mental health services, and continuing time limited supports once the person or family is sheltered or housed permanently.
• Maintain accurate records including clients served, entered into the Human Management Information System (HMIS).

MINIMUM QUALIFICATIONS

Work Experience:

Requires one (1) year of experience conducting street outreach, case management, navigation, behavioral health support and/or substance abuse treatment working with individuals/families experiencing homelessness and/or other vulnerable populations. Bilingual (Spanish/English) skills are preferred.

Candidates must have the minimum amount of work experience. Years of experience are based upon a full-time work schedule (2,080 hours per year). The sum of an applicant’s full-time and/or part-time qualifying work experience must meet or exceed the stated minimum qualification. Education will not substitute for the required work experience; however, related unpaid and/or volunteer work experience may be used as qualifying work experience.

Education:

Requires High school diploma, GED or equivalency. Bachelor’s degree with major coursework in social work, psychology is preferred.

Certifications, Licenses, and/or Registrations:

• Possession of a valid driver’s license.
• Possession of, or the ability to acquire within six (6) months of hire, a fingerprint clearance card from State of Arizona.

ADDITIONAL REQUIREMENTS

Applicants considered for this job classification must pass the following:

• Criminal history background investigation
• Post offer/pre-employment drug screen. Employees in safety-sensitive job classifications are prohibited from all marijuana usage whether medical or recreational
• Post offer/pre-employment physical

ESSENTIAL FUNCTIONS

For a complete list of City of Tempe job descriptions go to:

Job Descriptions | City of Tempe, AZ

This position is FLSA Non- Exempt which means employees are eligible for overtime compensation and/or compensatory time.

Employees in this position are represented by the United Arizona Employees Association (UAEA).

EQUAL EMPLOYMENT OPPORTUNITY: The City of Tempe is an Equal Opportunity / Reasonable Accommodation employer. The City does not discriminate on the basis of race, color, gender identity, sexual orientation, religion, national origin, familial status, age, disability, and United States military veteran status. Pursuant to the Americans with Disabilities Act, the City will make a reasonable accommodation(s) during the recruitment & selection process. Persons with a disability may request a reasonable accommodation by contacting Human Resources at 480-350-8276. Requests should be made as early as possible to allow time to arrange the accommodation.