What are the responsibilities and job description for the Public Safety Telecommunicator position at City of Temple Terrace?
STARTING SALARY RANGE: $23.94 - $26.33 per hour
POSITION: Public Safety Telecommunicator
POSITION NO: 4.240
DEPT: Police
This is responsible work in the 9-1-1 Communications Unit. Responsibilities include receiving and dispatching information between the central radio room and mobile units; monitoring communications between vehicles in the field; and routing police/fire vehicles and personnel. Employee must be able to adjust his/her work hours, as needed.
MINIMUM QUALIFICATIONS
Knowledge, Skills, and Abilities
- Working knowledge and skill in operating radio receiving and transmitting equipment.
- Ability to accurately and efficiently receive, record, and dispatch information; rapidly disseminate critical information.
- Proficient in computer applications, including Microsoft Office.
- Ability to learn the City’s geographical area within six months of employment.
- Ability to learn and understand Police and Fire Department rules and regulations within six months of employment.
- Ability to communicate effectively, verbally and in writing, understand and follow complex instructions.
- Ability to sit for extended periods of time and maintain alertness; function efficiently during emergencies and under stressful conditions.
- Ability to maintain records and files.
- Ability to establish and maintain effective working relationships and courteously address fellow employees and the public.
- Ability to lift, carry, pull, push, and maneuver materials weighing up to 50 pounds.
Training, Certification, and Experience
- High School Diploma or GED.
- Experience in a Communications Call Center or radio receiving and transmitting equipment experience preferred.
- Or an equivalent combination of training, education, and experience that provides the required knowledge, skills, and abilities.
Special Requirements
- Valid Florida driver’s license.
- Florida Crime Information Center/National Crime Information Center (FCIC/NCIC), Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), and Emergency Medical Dispatch (EMD) Certifications; or ability to obtain within six months of employment; recertify every two years.
- 9-1-1 Public Safety Telecommunicator Certification in accordance with Florida Statutes,
- FSS 401.465, or ability to obtain certification within one year of employment.
- Must execute a three-year employment contract.
- Must pass basic entry-level testing.
The City of Temple Terrace is a drug-free workplace.
A pre-employment drug screen, criminal history background investigation, and a driver’s license verification may be conducted.
EQUAL OPPORTUNITY EMPLOYER VETERAN'S PREFERENCE EMPLOYER
POSTING DATE: April 23, 2025
CLOSING DATE: Open until filled.
To apply for this position, please complete the City of Temple Terrace application and mail or hand-deliver your application to the Human Resources Department on the second floor of City Hall at 11250 North 56th Street, Temple Terrace, FL 33617.
Employment applications will not be accepted via email or fax.
TO APPLY PLEASE GO TO: https://www.templeterrace.gov/Jobs.aspx
Job Type: Full-time
Pay: $23.94 - $26.33 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 12 hour shift
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Temple Terrace, FL 33617 (Required)
Work Location: In person
Salary : $24 - $26
