What are the responsibilities and job description for the Accounts Receivable Specialist position at City of Thomson?
The Accounts Receivable Specialist is responsible for managing the collection of revenue owed to the local government and ensuring accurate tracking and reporting of all accounts receivable transactions. This position plays a crucial role in maintaining the financial health of municipal operations by processing payments, generating invoices, and providing exceptional customer service to residents and businesses. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to communicate effectively with both internal and external stakeholders.
KEY RESPONSIBILITIES:
- Prepare, issue, and track invoices for various services, including utility, licensing, fees, and fines.
- Ensure accuracy in billing calculations and compliance with established governmental rates and policies.
- Enter payments directly into the financial system and reconcile variances in billing
records.
- Process incoming payments from residents and businesses through various methods (checks, electronic payments, credit cards) and maintain accurate records of transactions.
- Apply payments to appropriate accounts, ensuring that funds are correctly allocated to outstanding invoices.
- Monitor accounts for delinquency and initiate collection processes as necessary, working closely with the Utility Billing Customer Service Representative (CSR) Supervisor.
- Serve as a point of contact for residents, businesses, and vendors regarding accounts receivable inquiries, payment issues, and public service questions.
- Assist customers in understanding their bills and payment options while addressing any concerns or disputes in a timely manner.
- Collaborate with other departments to resolve billing discrepancies and enhance customer satisfaction.
- Maintain accurate and organized records of all accounts receivable transactions, including payment histories, aging reports, and supporting documentation.
- Prepare and present periodic reports on accounts receivable collections, aging schedules, and financial trends for management review.
Assist in the preparation of financial statements and audit documentation related to
accounts receivable.
- Communicate effectively with other departments regarding billing processes, service changes, and updates in policies.
- Maintain and monitor cash receipts and bank deposits related to accounts receivable.
- Perform other related duties as assigned by the Finance Director.
Qualifications:
- High school diploma or equivalent; Associate’s or Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
- Minimum of two (2) years of experience in accounts receivable or finance, preferably in a government or public sector environment.
- Proficient in accounting software and Microsoft Office Suite (especially Excel, Word, and Outlook).
- Strong analytical, problem-solving, and organizational skills with a keen attention to detail.
- Excellent verbal and written communication skills, with the ability to effectively interact with diverse stakeholders.
- Knowledge of government accounting principles and regulations is a plus.
Applications and job descriptions are available on the 2nd floor of the City-County Administration Building located at 210 Railroad Street, Thomson, GA during the hours of 8:00 a.m. – 5:00 p.m. or online at www.thomson-mcduffie.gov . All applicants must submit an application. Applications must be completed, signed and are opened until filled. EOE
Job Type: Full-time
Pay: $16.63 - $19.12 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
Work Location: In person
Salary : $17 - $19