What are the responsibilities and job description for the Police Dispatcher position at City of Tomball?
The City of Tomball is accepting applications for a dispatcher to work various shifts in our Police Department. This position will answer and dispatch police and fire, 9-1-1 emergency and non-emergency calls as well as various other duties as needed in support of the department.
ESSENTIAL JOB FUNCTIONS:
- Using a computer aided dispatch system, receive emergency calls from the public requesting police, fire, medical, or other emergency service. Determine nature and location of emergency; determine priorities, and dispatch police fire, ambulance, or other emergency units as necessary and in accordance with established procedures.
- Maintain contact with all units on assignment.
- Monitor direct emergency alarms.
- Answer non-emergency calls for assistance.
- Enter, update, and retrieve information from a variety of computer systems.
- Greet and provide information to the general public regarding laws, ordinances, calls for service, fingerprints and/or other records request, impounded vehicles, directions, etc..
- Receive money for fines and bonds for local charges and other agencies, write receipts and post the data to ledgers or books.
- Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data.
- Monitor several complex public safety radio frequencies.
- Operate a variety of communications equipment, including radio consoles, telephones and computer systems.
- Other duties as assigned.
QUALIFICATIONS:
- Perform professionally and maintain control in extreme situations.
- Ability to speak clearly and communicate effectively in any situation.
- High level of computer and typing skills
- Must be able to work in team environment and multi-task.
- Dependability, reliability, good attendance and the ability to work any shift including weekends and holidays is required.
- Must possess and maintain a valid Class C Texas motor vehicle operator's license.
- Basic Telecommunication certification is desirable or must be obtained within one year.
- High School Diploma or GED required.
- Must be free of criminal history and successfully pass a thorough background investigation.
- Per State guidelines, must be a U.S. citizen to view sensitive computer information required in position.
- Must be able to successfully pass pre-employment and random drug screening.
SALARY:
Hiring Range - $43,909 - $46,104 ($21.11-$22.17)
Salary Range - $43,909 - $65,853
Starting salary is dependent on experience and qualifications.
CLOSING DATE:
Monday, April 21, 2025
Entry level testing will be administered Saturday, April 26, 2025, at 8:00 a.m. See testing announcement below for full details.
Equal Employment Opportunity Statement - The City of Tomball does not discriminate on the basis of Race, Color, National Origin, Sex, Religion, Age or Disability in employment or the provision of services.
Police Dispatcher
Written Exam and Typing Testing
Saturday, April 26, 2025
8:00 AM
Tomball Police Department
400 Fannin Tomball, TX 77375
Prior to submitting an application review minimum qualifications on the position posting. Please refrain from submitting an application at this time if you are unable to meet the minimum qualifications.
Candidates must be in the Tomball Police Department lobby no later than 8:00 AM and will be required to show proof of identification, preferably by Texas Drivers License, upon entering the testing facility. Candidates are not to bring any property with them. (no cellular phone, pager, PDA, weapons, paper, notebooks) Testing administrators will provide all pens, pencils and note taking materials. You must have an application on file with City of Tomball Human Resources in order to be eligible to participate in the testing.
Be prepared to test for approximately 2-3 hours
Test results will posted on www.tomballpd.com
Please contact SGT Keith Ferguson for any questions at kferguson@tomballtx.gov or @ 281-290-1360
Salary : $43,909 - $65,853
