BOX OFFICE ATTENDANT (AT-Will)

Salary : $18.40 Hourly

Location : Torrance, CA

Job Type : Recurrent - Variable Hours

Job Number : 24039001

Department : GENERAL SERVICES

Division : GS Facility Operations

Opening Date : 03 / 27 / 2024

Closing Date : Continuous

DESCRIPTION

The is recruiting for a to be part of the

Team!

The mission of the Department of General Services is to provide quality services that support City departments in a manner which enable them to carry-out their community missions; to provide these services in a cost-effective and efficient manner which best serves the operational needs of City departments and the community.

The Department

Responsibilities of the General Services Department include : Airport Administration, Building Maintenance, Central Services, Cultural Arts Center Administration, Custodial, Fleet Services, Graffiti Abatement Program, HVAC / Electrical, and Warehouse.

The Division

The Torrance Cultural Arts Center includes the Toyota Meeting Hall, the Torino Festival Plaza, the Ken Miller Assembly Room, the Ken Miller Auditorium, the James R. Armstrong Theatre, the George Nakano Theatre, the Pine Wind Japanese Garden, the garden rooms, and the Torrance Art Museum. Additionally the Center houses 4 dance studios with sprung hard wood floors, a large ceramics facility, a jewelry making studio, 3 art-making studios, and a music / drama room.

The Position

Box Office Attendants provide box office support for the Cultural Arts Center. Box Office Attendants work in an enclosed ticket booth where they sell tickets, answer questions about show times, provide details about the performances being shown, and provide general information to the public.

The hours of operation of the Cultural Arts Center make this an excellent opportunity for those in school. Box Office Attendants enjoy the flexibility of working different shifts which can vary.

Hours

This part-time position can average up to 12 hours per week. A minimum number of hours is not guaranteed.

For a detailed job description, please

QUALIFICATION GUIDELINES

Education and Experience

Any combination of education and experience that would provide the required knowledge and skills is qualifying.

No specific experience or education is required. Customer service, money handling and / or box or ticket office experience is preferred.

IDEAL CANDIDATE

The ideal candidate will possess the following :

• Must be available to work varied shifts which may include weekdays, weekends, evenings, and holidays;
• Knowledge of basic computer operations and Point of Sales systems;
• Skill in guest relations, phone etiquette, cash handling, filing, multi-tasking, and attention to detail;

Ability to interact professionally with all levels of individuals in a courteous manner; and

Highly motivated self-starter.

HOW TO APPLY & EXAM PROCESS

Interested applicants must submit an online application and supplemental questionnaire at www.TorranceCA.Gov / Jobs. Application submissions will be accepted beginning March 27, 2024. Applications will be accepted on a continuous basis until the positions are filled.

Only those candidates whose experience best meet the needs of the City and the Department will be invited to participate in a panel interview.

Oral Interview : Weighted 100% ( Interview date to be determined)

SPECIAL NOTES

Applicants with disabilities who require special testing arrangements must contact Human Resources prior to the examination date(s). If you have a disability for which you require an accommodation, please contact us at (310) 618-2915 prior to the test date.

As a condition of employment, candidates must pass a background check.

The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in this announcement may be modified or revoked without notice.

City of Torrance Inclusion Statement

The City of Torrance is a welcoming and culturally-rich community. As a pillar of public service, we strive to be an employer of choice by attracting and retaining a talented workforce where people of diverse backgrounds, cultures, religions, and lifestyles are valued. Our mission is to create an inclusive environment where our staff are empowered to perform at their highest level and contribute towards making a positive impact.

The City is an equal opportunity employer and works towards building collaborative teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and / or local law. Come join us to help cultivate a workplace that welcomes and celebrates the diversity of our employees!

BENEFIT SUMMARY FOR CERTAIN PART TIME HOURLY EMPLOYEES

Note : Not all benefits listed may be applicable to all positions with in the unit. Please refer to the MOU for specifics.

Health Insurance (Sec. 4.4)

Employee working more than 30 hours per week on a regular basis over 12 months will receive City paid one-party part-time health coverage ($372.62).

Retirement (sec. 3.1)

Only applicable to Stage Manager, Theater Technician, Facility Operations Attendant, Senior Facility Operations Attendant and Juvenile Counseling Intern.

PERS 2%@55

City pays 7% EPMC.

New employees hired on or after 11 / 1 / 1992 pay the 7% employee contribution.

PERS 2%@62

New" members hired on or after 1 / 1 / 2013 pay 50% of normal cost with three year average final compensation.

Holidays (Sec 3.3)

Senior Aides : Four (4) hours per paid holiday

Environmental Aides : Eight (8) hours per paid holiday

New Year's Day, Martin Luther King Jr.'s birthday, Lincoln's birthday, Washington's birthday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day, The day after Thanksgiving Day, Christmas Eve, Christmas Day and New Year's Eve).

Stage Manager, Theater Technician, Facility Operations Attendant, Sr. Facility Operations Attendant, Box Office Attendant and Sr. Box Office Attendant : shall receive four (4) hours holiday pay for Christmas Day, New Years Day and Martin Luther King Jr.'s Birthday.

Juvenile Counseling Intern, Cable TV Writer, Cable TV Production Assistant : receive no holiday pay

Bereavement Leave (sec 3.4)

Up to five (5) work shifts of bereavement leave; three (3) shifts with pay and two (2) shifts without pay per death of eligible family members

Shoe Allowance (Sec. 3.7)

Senior Aides, Facility Operations Attendants, Sr. Facility Operations Attendants, Theater Technicians : Allowance of $82.50 each 6 months of employment (paid June and December), for those assignments requiring the wearing of safety shoes.

Are you available to work varied shifts which may include weekdays, weekends, evenings and holidays?

Do you understand that this is part time (up to 12 hours per week) employment?

Required Question

Salary : $18 - $83