Demo

IT Division Manager - Embedded Applications

City of Tucson
Tucson, AZ Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/19/2025

IT Division Manager - Embedded Applications

POSITION DUTIES AND QUALIFICATIONS

Check out the role overview below If you are confident you have got the right skills and experience, apply today.

SUMMARY OF DUTIES :

Administers information technology strategies and programs. Analyzes and evaluates the City's need for new technologies and develops and implements strategies to meet those needs.

Duties and Responsibilities

Oversees the planning, implementation, direction and management of all functions and resources of the division to achieve the strategic objectives of the department and the city. Formulates and implements division strategic plans and work activities to coordinate and synchronize with department directions and goals. Implements and evaluates department policies, projects, and programs. Coordinates objectives and operations with IT Administrators for overall success and effectiveness of IT capabilities.

Develops the division teams by fostering a culture of continuous improvement, mentorship, and professional growth. Encourages open communication, teamwork, and a positive work environment. Coaches and mentors managers, offering support and advice to enhance leadership. Establishes clear expectations, provides constructive feedback, and recognizes and celebrates achievements. Develops and provides formal training in areas of expertise on occasion.

Sets and upholds high standards of operations within the division. Establishes and monitors Key Performance Indicators (KPI’s) and Objective and Key Results (OKR’s) to measure division and team performance, quality and to identify areas of improvement. Ensures division teams and staff have clearly defined and measured annual goals and targets contributing to division objectives. Encourages team members to proactively contribute ideas and initiatives for ongoing optimization.

Assists with development and implementation of the department strategic plan, supporting department and City goals. Understands needs and strategic objectives of City partners served by division. Leverages knowledge in Client Application Services (CAS) domain and industry evolutions, in partnership with peers, to envision innovative solutions to achieve stated goals. Maintains knowledge of current developments and practices in information technology. Forecasts and tracks department budget and staff resource plan.

Stays informed of industry trends and emerging technologies to identify areas of improvement. Collaborates with partner stakeholders to identify and pursue new opportunities to leverage innovative technology to achieve City goals. Leads strategic initiatives to expand division expertise in modern technologies supporting City goals.

Performs all other duties and tasks as assigned. Processes optimization and continual improvement.

Working Conditions

Mostly office environment.

  • All duties, responsibilities listed are subject to change.

MINIMUM REQUIRED QUALIFICATIONS :

Education : Bachelor's degree

Work Experience : Five (5) years of directly related experience

License : Any combination of relevant education and experience may be substituted on a year-for-year basis.

PREFERRED QUALIFICATIONS :

Degree in Information Technology, Computer Science, Management Information Systems, Cybersecurity, Business / Public Administration, or closely related field and five (5) years of professional level experience in administration, policy and procedure development, purchasing, budget development, research and program analysis in the area of information technology, or closely related field. Master's Degree in Information Technology, Computer Science, Cybersecurity, Business / Public Administration, or closely related field. Certified Information Systems Security Professional (CISSP), Certified Information Technology Professional (CITP), Project Management Professional (PMP), Scaled Agile (SAFe) Certification (any).

ADDITIONAL POSITION INFORMATION :

Position Title : Information Technology Administrator

Department Name : Information Technology

Recruiter Email : ccs_hr@tucsonaz.gov

FTE% : 100

FLSA : Exempt

Position Type : Regular

COMPENSATION & BENEFITS

Full Hourly Range : $47.08 - 81.20 USD. The Full Hourly Range reflects the City of Tucson's pay range at the time of posting. The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education / training, key skills, and internal equity.

The City of Tucson offers a generous benefits package for benefit-eligible positions. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings.

With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours.

Learn more about our benefits at Employee Benefit Snapshot.

POSTING INFORMATION

Posting Close Date : Applicants must submit their completed application by 12-07-2024 at 11 : 59 p.m. MST.

APPLICATION INSTRUCTIONS

The Information Technology Administrator is responsible for the successful IT support of key city partners such as Tucson Police, Tucson Fire, Public Safety Communications, Water Utility, and Department of Transportation and Mobility. This position will work with City partners on understanding strategic business needs, working on IT strategic plans to fulfill partner needs and manage day-to-day IT operations in support of City partners. The ideal candidate for this position has a background working with Public Safety, establishing strong relationships with partners, and managing large portfolios of IT solutions. Working in an Agile / DevOps environment is preferred.

Physical and lifting abilities / requirements are determined by position and are included in the position description.

Background Check : This position has been designated to require a criminal background check.

The City of Tucson is an Equal Opportunity / Affirmative Action Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.

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Salary : $47 - $81

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