What are the responsibilities and job description for the Public Information Management Coordinator position at City of Tucson?
Posting Close Date
Applicants must submit their completed application by 03-03-2025 at 11 : 59 p.m. MST
ABOUT THIS JOB
Position Specific Summary
The Management Coordinator position at the City of Tucson’s Water Department coordinates, manages, and implements strategic communications that convey the utility’s goals and initiatives to a variety of stakeholders. The position ensures consistent messaging and branding in support of utility transparency, increases trust, and amplifies positive public perception of the City of Tucson and Tucson Water to drive public support and policy initiatives.
Work is performed under the supervision of the Public Affairs Water Administrator. This position exercises supervision over the Tucson Water Public Information Office personnel.
Duties and Responsibilities
Oversees, monitors, and regulates direct report performance. Directs program budget and financials. Coordinates with internal teams to collect, review, and evaluate data to ensure programmatic compliance and key performance indicators (KPIs) . Facilitates consistent messaging, data management, and metrics measurement across all communications channels and ensures compliance with regulatory agency requirements for public notifications.
Develops comprehensive communications strategies that align with the City of Tucson and Tucson Water's strategic goals through consistent, effective, and meaningful messaging. Develops and oversees campaigns, public engagement, and identifies and secures opportunities to measure and address public sentiment. supports City of Tucson and Tucson Water policy initiatives. reports data and analytics to measure effectiveness.
Develops and maintains relationships with key stakeholders, the authorizing public, community leaders, and industry partners. Oversees public outreach programming including public meetings, town halls, and other speaking engagements and events
Develops and maintains strategic relationships with media professionals across communications channels. oversees the Tucson Water Speakers Bureau. Provides strategy and guidance for media coverage, including crisis communications. Monitors media coverage and provides regular reporting to senior leadership and staff. Develops and distributes media advisories, press releases, newsletters, and social media content.
Innovates and implements Tucson Water’s internal and external digital media communications strategy across various platforms, including website development, social media, and targeted marketing campaigns. Stays informed about industry trends and best practices to continually improve Tucson Water’s public presence and staff engagement.
Performs other duties and tasks as assigned.
Working Conditions
Schedule may include nights, weekends, travel, and on-call assignments as needed.
MINIMUM QUALIFICATIONS
Education
Bachelor's degree
Experience
Five (5) years of directly related experience
Equivalency
Any combination of relevant education and experience may be substituted on a year-for-year basis.
License / Certifications
Valid and unrestricted Arizona Class D Driver License - Arizona Department of Transportation - Motor Vehicle Division
Preferred Qualifications
Master’s Degree or higher.
Minimum of five (5) years of strategic communications experience.
Minimum of five (5) years of experience in the water or energy sectors.
Bilingual, Spanish.
Application and Special Instructions
As part of this online application process, all applicants are required to submit an updated resume, cover letter and a writing sample. Applications received that do not contain a resume, a cover letter with responses to the required questions and a writing sample will be considered incomplete and will not be considered further in this recruitment process.
In your cover letter, please ensure that you briefly address each of the following questions :
1. Describe your supervisory experience. Include the number of employees supervised and the nature of the work performed.
2. Describe your experience with matters involving employee / personnel relations and administrative functions.
3. Describe your experience managing community relations, branding, and communications campaigns
Please submit a writing sample that demonstrates your ability to write press release on the topic of your choice.
POSITION DETAILS
Job Profile
J0234 - Management Coordinator
To view the full job profile including classification specifications and physical demands click.
Compensation Grade
G110
Hourly Range
35.37 - 61.01 USD
The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education / training, key skills, and internal equity.
FLSA
Exempt
Position Type
Regular
Time Type
Full time
Department
Water Utility
Department Link
Background Check : This position has been designated to require a criminal background check.
ABOUT US
Benefits : The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at
Citizenship : The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.
The City of Tucson is an Equal Opportunity / Affirmative Action / Veterans / Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status. If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD). .
The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at or 520-791-2619.
Recruiter Name
Munerra Acosta
Recruiter Email
For general Human Resources questions please contact 520-791-4241.
Salary : $35 - $61
