What are the responsibilities and job description for the Police Communications Officer I (Entry Level 911 Dispatcher) position at City of Tustin, CA?
Salary : $66,872.00 - $90,022.40 Annually
Location : Tustin, CA
Job Type : Full-Time
Job Number : 2024-34
Department : Police Department
Opening Date : 11 / 25 / 2024
Closing Date : Continuous
Description
The City of Tustin Police Department is currently seeking applicants for entry level Police Communications Officer I. This recruitment is conducted on a continuous basis to meet the needs of the City as vacancies occur and may close at any time.
To be considered, a City application, supplemental questionnaire AND typing certification (35 nwpm) must be submitted. For typing certification requirements,
This position, under moderate supervision, receives incoming calls for police and emergency assistance, dispatches necessary personnel and equipment, and monitors ongoing police activity to determine the need for additional resources.
SELECTION PROCESS
Each component listed below must be passed in order to continue to the next phase. Applicants will receive written notification of their current status in the selection process.
- Written Exam
- Oral Panel Interview
- Background Investigation and Polygraph Examination
- Police Chief's Interview
- Psychological and Medical Examinations (upon conditional offer of employment)
Candidates successfully completing all components of the selection process will be placed on an employment eligibility list from which hires may be made. The eligible list is valid for one year. The duration of the selection process typically lasts 6-9 months.
Examples of Duties
Duties may include, but are not limited to, the following :
Minimum Qualifications
A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes :
Education and / or Experience :
Graduation from high school; and two (2) years of customer service experience involving considerable public contact.
Licenses and / or Certificates :
A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within three (3) months of employment. A certificate of completion from a California Commission on Peace Officer Standards and Training (POST) certified Public Safety Dispatchers' Basic Course is required within one (1) year of employment.
Special Requirements :
Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically twelve and one-half (12 ½) hours per day and which include evenings, weekends, and / or holidays. May be required to adjust shift assignment and / or work mandatory overtime to ensure adequate staffing.
TYPING CERTIFICATION REQUIREMENTS :
This position requires a typing speed of 35 net words per minute. For typing certification requirements and instructions, please CLICK HERE .
Working Conditions & Physical Demands
For a full job description including knowledge, skills, abilities and physical demands, CLICK HERE.
The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.
The City of Tustin offers a comprehensive compensation and benefit program that includes :
FLEXIBLE BENEFIT PLAN
The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee 2 is $1750 per month.
The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans.
RETIREMENT
Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City.
Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution).
DEFERRED COMPENSATION
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services.
GENERAL LEAVE
General Leave may be used for vacation and / or illness. Annual accrual amounts increase from 160 to 248 with years of service.
HOLIDAYS
The City has 13 paid holidays per calendar year.
LIFE INSURANCE
Full-Time employees receive a $100,000 life insurance policy.
LONG-TERM DISABILITY
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident.
UNIFORM ALLOWANCE
The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform.
EDUCATIONAL INCENTIVE PAY
Educational Incentive pay for unit employees as follows :
BA / BS degree - $28.85 per pay period
Masters degree - $38.46 per pay period
ALTERNATIVE WORK SCHEDULE
Employees in this bargaining unit may be assigned the 9 / 80, 3 / 12.5 or 4 / 10 alternative work schedules.
RETIREE HEALTH INSURANCE
Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service.
TUITION REIMBURSEMENT
After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university.
EMPLOYEE ASSISTANCE PROGRAM
Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services.
MEDICARE
All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%.
SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.
SPECIALTY PAY
The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential.
Are you currently enrolled in a POST Public Safety Dispatcher Program?
If yes, what is the name of the Dispatcher Academy and date of graduation?
Do you acknowledge that a typing certificate indicating a net typing speed of 35 words per minute is required along with this application?
Required Question
Salary : $66,872 - $90,022
