What are the responsibilities and job description for the Permit Technician/Senior Permit Technician position at City of Tustin?
The City is seeking applicants for the position of Permit Technician or Senior Permit Technician filled at either level depending on qualifications for our Public Works Department.
Permit Technician: $26.36 - $35.48 per hour
Senior Permit Technician: $30.65 - $41.07 per hour
Under general supervision, the Permit Technician/Senior Permit Technician assists the public at the Public Works counter and receives, reviews, and processes permit applications. The Permit Technician is the primary point of contact with property owners, developers, contractors, and other members of the public regarding requests pertaining to the permit process and permit activity for building activities such as additions or alterations to residential, commercial, and industrial rooms, pools, patios, fences, and tenant improvements or for construction activity that encroaches into the City streets, sidewalks, or other portions of the public right-of-way. An employee in this classification is expected to respond to related technical questions and provide accurate information in a timely manner. The Permit Technician must be able to manage multiple tasks simultaneously and deal with difficult individuals in a courteous and constructive manner.
Senior Permit Technician is the advanced journey level (lead) classification in the City’s Permit Technician series. Employees at this level are assigned the most complex and sensitive tasks of the work unit and are expected to work with a high degree of independence on routine matters. Senior Permit Technician is distinguished from Permit Technician in that the incumbent has specialized expertise, knowledge, and skill in processing permits and provides technical and functional direction to lower-level permit staff.
SELECTION PROCESS:
Application materials will be carefully reviewed to identify those candidates who meet the minimum qualifications for this position. Individuals who are best qualified will be invited to participate in a panel interview tentatively scheduled for the week of March 24, 2025. All candidates who pass the panel interview will earn placement on the eligible list, which may be used for current and future vacancies in the job classification.
Duties may include, but are not limited to, the following:- Assists property owners, contractors, developers, architects, engineers, and other members of the public at the Public Works counter, over the telephone, or electronically via email or online plan submittal software; provides information regarding project status and permit requirements, procedures, and history
- Processes applications for the issuance of building development and construction permits or public right-of-way encroachment permits; reviews permit applications building plans and specifications for completeness and compliance with appropriate codes and standards; routes plans to plan check, planning and engineering staff for in-depth review
- Prepares approved plans for issuance by verifying all information is complete and accurate and collecting signatures from planners, public works engineers, and plan checkers
- Calculates permit fees in accordance with established fee schedules; issues appropriate permits and receipts for payment
- Verifies final inspection clearance with all City inspection, planning, and engineering requirements and issues certificates of occupancy
- Enters, updates, and retrieves permit status information in permit tracking database; conducts research on past and current file activity; prepares statistical reports of departmental activity such as permits issued and fees collected
- Files permits and plans; prepares permits and plans for archival scanning; assembles files and other requested information for public records requests
- Refers customers to appropriate planning, inspection, plan check, and engineering staff as necessary for matters that require detailed technical review and explanation
- Compiles data and prepares statistical reports for management and other public agencies
- Provides coverage for other public counters, as necessary
Education and/or Experience:
Permit Technician:
Graduation from high school; and two (2) years of administrative support and customer service experience in the building and/or public works construction industry.
Senior Permit Technician:
Graduation from high school; and two (2) years of municipal building and/or public works permit technician experience.
Licenses and/or Certificates:
None required.
Special Requirements:
Satisfactory results from a background investigation, physical examination and administrative screening.
Salary : $54,829 - $85,426
