What are the responsibilities and job description for the Parking Enforcement Officer position at City of Vancouver?
Salary Range
4,137.00 - 5,288.00
Job Summary
As one of the fastest growing cities in the Pacific Northwest, Vancouver is building a city of the future through innovation, sustainable development, excellent leadership and effectively working with an engaged community. Our growth is guided by our core values of livability, sustainability and resiliency, innovation, and equity and inclusion, and we accomplish our work through collaboration, innovation, compassion and empowerment.If who we are speaks to you, and if you’re the type of person who is interested in joining a team whose work impacts ensuring the safety of the Vancouver community, then the City of Vancouver may be for you.
We’re currently recruiting for a Parking Enforcement Officer. The primary responsibilities for the job are to perform a variety of parking enforcement, maintenance, and revenue collection duties and responsibilities. Enforce parking regulations; perform skilled work in service activities associated with parking meter maintenance; collect parking meter revenue; and provide general information and assistance to the public.
This is a full-time, regular, non-exempt union position. This position is covered under the provisions of an agreement between the City and the OPIEU union.
The schedule for this position is Sunday - Wednesday, 7:30am to 6:00pm or 8:00am to 6:30pm.
Job Details
Essential Functions:
- Monitor parking activity and patrol city streets and municipal parking facilities in the enforcement of the City’s parking program and regulations. Drive or walk established routes. Drive a city vehicle in a safe and appropriate manner in order to travel between various worksites.
- Issue non-moving traffic citations for observed parking violations. Serve as a visual deterrent to code violations. Report and tag hazardous and/or abandoned vehicles, expired registrations and needed street and sign repairs; authorize vehicle towing; report traffic accidents and other occurrences to department staff or to the Police Department.
- Provide information to violators, the general public, business community, and other government agencies regarding codes, laws and ordinances. Respond to questions, complaints and inquiries.
- Input data on a portable computer system and maintain a variety of accurate records related to citations and vehicle impounds. Input, extract, download and transfer daily records using a computer terminal; access and retrieve information and prepare related reports. Prepare documentation for submission to the courts on contested parking citations and testify in court as necessary on behalf of the City of Vancouver.
- Assist in traffic control including directing traffic at accident sites and special events; provide customer service
- Collect money from and audit parking meters and pay stations in the on-street and off-street parking systems. Prepare money to be transferred to bank through armored carrier service or other means as determined by the City.
- Install, repair, and service parking meter equipment and pay stations in the on-street and off-street parking systems. Maintain and order parking signs and striping as required, and work with the City’s operations division and/or service vendors when necessary to make changes. Maintain control of meter/pay station keys, revenue collection routes, and enforcement routes.
- Perform other duties and responsibilities as assigned.
Qualifications
Experience and Education
Experience:
- Some general work experience involving parking enforcement and/or parking maintenance or a related field. At least one (1) year of relevant customer service experience.
Education:
- Equivalent to a HS Diploma/GED
Equivalent combinations of education and experience may be considered.
Computer Skills
- Basic skills in Microsoft Outlook, Word, and Excel.
- Basic skills in electronic database and record-keeping systems; experience preferred with T2 Sytems Power Park Flex other relevant parking management system;
Required Licenses and/or Certifications
Possession of:
- Appropriate, valid driver’s license.
Ability to obtain:
- Valid CPR/First Aid card within three (3) months of hire;
Knowledge
- Tools, materials, processes and techniques of digital computerized parking meter and pay station maintenance and repair;
- English usage, spelling, grammar, and punctuation;
- Safe and efficient work practices as they relate to parking enforcement, parking maintenance, and revenue collection procedures; Learn geography of assigned enforcement area;
- Learn, understand, and apply pertinent laws, rules and regulations;
- Prepare and maintain accurate daily logs, parts records, and inventories;
- Perform general clerical tasks;
- Perform required arithmetic calculations;
- Communicate clearly and concisely, both orally and in writing;
- Focus on many different activities at one time. (i.e., pedestrians, traffic, parking problems/violations);
- Perform a variety of maintenance and repair tasks on parking meters and pay stations;
- Use and operate hand tools, mechanical equipment, and power tools and equipment;
- Walk for extended time periods and cumulative distances (7 to 9 miles per day);
- Wear approved uniform and maintain professional appearance;
- Work in unfavorable weather conditions;
- Understand and follow oral and written instructions.
- Apply good judgment and practical knowledge to resolve unusual or irregular problems;
- Work independently in the absence of supervision.
- Modern office procedures, methods and computer equipment
- Use of personal computers and basic software
Abilities
- Operate a personal computer and appropriate software
- Work in a manner consistent with the City of Vancouver’s Operating Principles
- Work and act as a team player in all interactions with other City employees
- Provide a high level of customer service at all times
- Project and maintain a positive image with those contacted in the course of work
- Develop and maintain collaborative and respectful working relationships with team members and others
- Consistently provide quality service
- Maintain regular and dependable attendance
- Demonstrate a commitment to valuing differences among people and to being inclusive
- Show the utmost respect for others, and act as a team player
- Promote safety as a guiding principle and a regular practice in accomplishing work by focusing on safe practices and complying with safety and health policies and procedures.
- Recognize unsafe conditions which may be hazardous to an employee or to the public.
- Works in safe and responsible manner; not putting self or others at risk. Complies with applicable policies and procedures including but not limited to using personal protective equipment, observing warning signs, learning about potential hazards, and reporting all unsafe conditions.
This position is subject to successful completion of a pre-employment reference check, a basic criminal background check, a driving abstract and a medical evaluation.
The City of Vancouver is committed to advancing equity and creating a welcoming and inclusive workplace. We recognize that progress depends on more than just a verbal commitment; it depends on making meaningful organizational change. We developed and continue to develop strategies to enhance employee-centered programs, eliminate recruitment and advancement barriers, elevate employee understanding of DEI and cultural competency and build an inclusive and welcoming place to call work. We hope you’ll consider joining us on the journey!
Safety: The City of Vancouver believes every employee plays a role in maintaining a safe workplace. The City of Vancouver promotes safety as a guiding principle and practice and accomplishes work by creating safe work environments, complying with safety and health policies and procedures and consistently seeking improvements that support operational excellence.
Diversity and Inclusion: At the City of Vancouver, we value and foster a workplace comprised of people with a range of different backgrounds, experiences and cultures. We recognize that a diverse and inclusive team is key to innovation, effectiveness and a positive culture. We are proud to be an Equal Opportunity Employer.
Equal Employment Opportunity Statement: The City of Vancouver is dedicated to maintaining a work environment that extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability sexual orientation or gender identity. Employment decisions will be made to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of equity and nondiscrimination.
Veterans’ Preference: Under Washington law, qualified veterans may be eligible for Veterans’ preference when applying for City of Vancouver positions. Honorably discharged Veterans, their surviving spouses or spouses of honorably discharged Veterans with a permanent and total service-connected disability who would like to be considered for a Veterans’ preference for this job should provide the qualifying documents as instructed during the application process.
ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the City can reasonably provide them without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 360-487-8417 or email hrfront1@cityofvancouver.us
Job Posting End Date
April 30, 2025
