What are the responsibilities and job description for the Permit Technician I position at City of Virginia Beach?
Job Duties:
The City of Virginia Beach is recruiting for a Permit Technician I to join the Permits & Inspections division of the Planning & Community Development Department. This position will join a team of frontline customer service experts managing the permitting process for a variety of different trades.
Duties of this position include, but are not limited to:
Meet and greet homeowners, contractors, consultants staff in person at the Permits and Inspections front counter.
Answer multiple phone lines, having the ability to provide and interpret information regarding permitting inspection processes and procedures.
Assist Building Official with the issuance of permits for new construction and remodeling, accepting payment and issuing receipts through the online permitting system.
Scan and upload applications, associated plans, and documents to permit files.
Research information such as State Contractor and Business License in compliance with permit issuance as allowed by the Virginia Uniform Statewide Building Code.
Assist in gathering information for FOIA requests.
Perform clerical and routine administrative work as assigned.
Assists with other activities as assigned by supervisor or division head.
Official City Job Description:
https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Permit-Technician-I-03277.pdf
Working Conditions:
https://workingcondition-summary-prod.s3.amazonaws.com/B.001427.2.pdf
Minimum Requirements:
MINIMUMS: Requires high school or GED plus three (3) years experience in fields providing the required knowledge, skills and abilities and associated with such positions as planning aide, permit technician or jobs related to the construction industry or permit expediting; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities. Must obtain DHCD Permit Technician certification within 18 months of hire per the Virginia Construction Code. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.
Additional Requirements:
DMV Transcript: Not Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required
Attachments Required: Resume
Preferences:
- Excellent communication skills, both verbal and in writing
- Experience with the City's development processes and the construction and code enforcement field
- Skill in use of computers, including Microsoft Office Suite, SharePoint, and Accela Automation (or similar software program)
- Ability to understand and follow processes and procedures in a timely manner
- Exceptional customer service skills
- Experience working for municipal government and providing customer service at a front desk for a construction office and/or as a cashier
- ICC and/or DHCD Permit Technician certification
Special Instructions:
- Please provide a detailed application and resume supporting your experience as related to the duties and preferences advertised.
- The City of Virginia Beach offers a comprehensive benefit package, which includes eligibility for hiring bonuses, 14 holidays, maternity, and parental leave.
- Please complete the application in its entirety and include your resume if required by the posting.
- Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
- You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.
VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.
Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.
Salary : $41,295 - $64,007
