Vistix Sales Agent

Salary: $18.22 Hourly

Location : Vista City Hall - 200 Civic Center Drive Vista 92084, CA

Job Type: Seasonal

Job Number: 25-39-S

Department: RCS Administration

Opening Date: 02/05/2025

Closing Date: 6/12/2025 4:41 PM Pacific

Bargaining Unit: NA

Position

Under the direction of the Ticket Office Supervisor, the VisTix Sales Agent is responsible for selling tickets for performances at the Moonlight Amphitheatre and the AVO Playhouse in Vista, CA.

Examples Of Essential Functions

• Selling single tickets and subscriptions at our main VisTix Ticket Office, located at the Vista Civic Center, Monday through Friday (as scheduled), as well as at our onsite box offices at the Moonlight Amphitheatre and AVO Playhouse on performance days
• Distributing Will Call tickets on day of performance
• Processing cash, check, and credit card transactions
• Preparing end-of-day Closed Batch Report to account for sales
• Providing customer service by communicating ticket prices, special discounts, show information, and seating availability to patrons
• Enforcing house rules and policies
  
  

Minimum Qualifications

Any combination of training and experience which demonstrates possession of the knowledge and abilities stated above and the ability to perform the duties of the position is qualifying.

Education And Experience

Must have a high school diploma or G.E.D. equivalent, or be currently enrolled in an educational institution, working toward obtaining a diploma or G.E.D. Previous box office or customer service experience preferred. Any combination of training and experience that demonstrates possession of the knowledge and abilities stated above, and the ability to perform the duties of the position

Knowledge, Skills And Abilities

• Knowledge of general office procedures. Familiarity with computers; Microsoft Word, Excel, and Outlook a plus
• Possession of basic math skills
• Ability to follow oral and written instructions
• Ability to prepare reports related to ticket sales
• Ability to work cooperatively with the public and fellow employees, in an enthusiastic and constructive manner
• Ability to evaluate emergency situations and to act decisively and effectively to resolve them
• Ability to maintain personal cleanliness and neatness of appearance
  
  

Other Information

Must be available to work a flexible schedule including weekends, holidays, evenings, and split shifts, depending on program needs. Must be able to work comfortably in the confined space of a ticket booth. Persons hired must wear the standard required apparel as prescribed by the Recreation and Community Services Department.

Workers' Compensation

The City provides Workers' Compensation Insurance to all employees.

RETIREMENT CONTRIBUTION

Employee is required to contribute 7.5% of gross earnings to the MissionSquare Retirement Plan, which is offered in lieu of Social Security, OR Current CalPERS members will be required to contribute the full employee contribution of 8%.

• NOTE: The provisions of this announcement do not constitute an expressed or implied contract, and any provisions contained in the announcement may be modified or revoked without notice. 01
  
  

ATTENTION APPLICANTS: Copying and pasting duplicate answers and stating "See resume" and/or "see previous answer" are not acceptable to the questions below. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate and understand that the statements made in this supplemental questionnaire will be considered part of and subject to the terms of my employment application for this position. Please acknowledge your understanding by selecting "Yes".

• Yes
• No
  
  

02

Are you at least 18 years old or will you be by the time you are hired?

• Yes
• No, but I will be by May of 2025
• No I am under age 18
  
  

03

What is your Summer availability? Do you have any planned vacations? If so, when?

Required Question