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Health Office Specialist - WIC

City of Waco
Waco, TX Full Time
POSTED ON 2/3/2025
AVAILABLE BEFORE 2/12/2025

Minimum Starting Salary: $16.50 per hour - Depending on Qualifications


The City of Waco Seeks:
We are looking for someone who is proactive, organized, and capable of responding to the community's needs with professionalism and compassion. You will play a key role in updating electronic and paper files, managing communications, and coordinating essential appointments. Your attention to detail will be invaluable, as you assist with data entry and maintain essential health-related documentation, including surveillance and morbidity reports. If you're ready to make a difference, we encourage you to apply for this rewarding opportunity to contribute to the health and safety of the City of Waco. 

Minimum Qualifications:
Required:

  • H.S. Diploma or GED equivalent
  • 1 year of customer service and computer experience
  • Valid Driver's License
Preferred:
  • Cash handling experience
  • Clinic or health setting experience
  • Experience with electronic health records
Position Overview:
Under basic supervision, performs basic office clerical and administrative support functions for Public Health staff and provides customer services for the general public; enters and retrieves data in automated records management systems; provides information within scope of authority.

Essential Functions:
  • Performs basic clerical and administrative duties in accordance with Department procedures and City policy, including data entry, record keeping, basic accounting, preparing and processing documents and maintaining files; makes and distributes copies; processes mail, documents, correspondence, invoices and other materials; duties may vary according to job assignment.
  • Provides customer service, information and assistance to visitors and others having business with the City; responds to requests for information within the scope of authority; assists customers with requests, applications, government forms and other documents.
  • Updates and maintains a variety of electronic and paper files, records, reports, and documents; processes forms, records, and files; queries system databases as requested by authorized persons.
  • Answers incoming telephone calls and directs the caller to the correct person or work group or takes and relays messages as appropriate; coordinates and schedules meetings and appointments as requested; cross trains in other office support duties as needed.
  • Maintains inventory of office supplies.
  • Receives and sends information to and from other City departments, agencies and jurisdictions.
  • May collects payments, makes daily deposits, and administers petty cash fund with adherence to cash handling policies and procedures.
  • Will provide assistance to administrative staff; assigned tasks, monitor work, and encourage staff development.
  • May be required to respond after hours, including holidays and weekends, in the event of a departmental or City-wide emergency.

Salary : $16 - $24

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