What are the responsibilities and job description for the Police Records Supervisor position at City of Watauga?
Under limited supervision, supervises and oversees the Police Department’s records systems. Administers Police records management using Spillman, Crimes and RMS records management programs in conjunction with the Cities of North Richland Hills, Haltom and Richland Hills due to shared services operations.
SCOPE OF SUPERVISION
Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
LICENSE AND CERTIFICATION REQUIREMENTS
Possession of a valid Texas driver’s license
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in an office work environment. May be required to lift and carry items weighing up to 50 pounds. Knowledge of:
Skill in:
- Serves as the Records Custodian for the Police Department.
- Supervises Police Records Clerks who are the first line of customer service, by phone and in person, for the Police Department
- Provides training and assistance as needed in regards to the Public Information Act and Records Retention Schedule and Records Management System.
- Ensures compliance with various local, state and federal laws, codes and regulations.
- Supervises staff; hires and trains employees; assigns and monitors work; evaluates staff; initiates discipline as necessary.
- Participates in the development of the operating budget; provides statistical reports in support of the budget development process.
- Prepares various recurring and special reports on a daily, weekly, monthly and annual basis.
- Retrieves and disseminates records information to various staff, external law enforcement agencies and the general public.
- Performs audits of records and the work of staff.
- Ensures the accurate and safe storage of the records of criminal investigations for use in court.
- Ensures that technologies are investigated and implemented to improve service and reduce the need for unnecessary manual information processing.
- Serves as Terminal Agency Coordinator (TAC):
- Maintains current policy, procedures, audits, quality control and training of all CJIS (Criminal Justice Information Center) users.
- Ensures the agency’s NCIC (National Crime Information Center), ORI Originating Agency Identifier or QR (Query Records) file is correct and up to date.
- Ensures that all TLETS terminals are secure from unauthorized viewing or use.
- Ensures training for all users and maintains records for TCIC/NCIC/FBI audits.
- Serves as Local Security Officer (LASO).
- Works with technical staff (Information Technology) to ensure compliance of system security.
- Maintains current status of trends and changes in security that impacts the agency.
- Serves as Administrator of:
- Evertell (Communication System for cell phone data) and Senate Bill 944 compliance
- VICAP (Violent Crime Apprehension Program )(required of the department by FBI)
- LEEP (Law Enforcement Enterprise Portal- Police records)
- NIBRS (National Incident Reporting System)
- Serves at contact for CAD/RMS (Computer Aided Dispatch/ Records Management System Issues not pertaining to Information Technology
- Completes Video Redaction
- Maintain regular and punctual attendance.
- May perform other assignments and handle special projects as required.
SCOPE OF SUPERVISION
- Works under limited supervision of a Police Lieutenant.
Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.
Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.
LICENSE AND CERTIFICATION REQUIREMENTS
Possession of a valid Texas driver’s license
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
Work is performed in an office work environment. May be required to lift and carry items weighing up to 50 pounds. Knowledge of:
- City organization, operations, policies and procedures.
- City ordinances.
- Criminal justice system.
- Local Government Code.
- Public Information Act.
- Texas Civil Statutes.
- Penal Code.
- Code of Criminal Procedures.
- Local, state and federal laws, codes and regulations regarding crime reporting, records retention, computer security and data privacy.
- Principles and practices of data storage, retrieval and processing.
- Principles and practices of recordkeeping.
- Principles and practices of effective employee supervision.
- Principles and practices of effective customer service.
- Principles and practices of quality management.
- Applicable policies, procedures and regulations covering specific areas of assignment.
- Business and personal computers, and spreadsheet software applications.
Skill in:
- Handling situations requiring diplomacy, fairness, firmness and sound judgment.
- Understanding, and applying relevant policies and procedures.
- Establishing and maintaining effective working relationships with subordinate staff, City staff, external public agencies, vendors and the general public.
- Operating a personal computer and various software programs.
- Communicating effectively both verbally and in writing.
- Ability to present a professional appearance that meets the standards of the Watauga Police Department as outlined in the Personal Appearance Standards Policy.
Salary : $53,620 - $67,025
