What are the responsibilities and job description for the Visitor Service / Education Assistant: Bramble Park Zoo position at City of Watertown, SD?
Visitor Service / Education Assistant - Bramble Park Zoo
Grade: 120
Salary: Grade 120/Step 1 = $45,219.20 / year
Schedule: Tuesday - Saturday / 8:00 a.m. - 5:00 p.m.
Application Deadline: 01/17/2025
Human Resources Department PO Box 910, 23 2nd St NE, Watertown, SD 57201
Application forms and complete position descriptions are available at City Hall, Human Resources Department or online at https://watertownsd.seamlessdocs.com/f/job_application.
POSITION SUMMARY
This position performs daily fiscal and administrative support activities for the Parks & Recreation Department at Bramble Park Zoo; performs a wide variety of operational support related to visitor services, gift shop management, cash management, payroll, accounts payable, office administration, and Education Services.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned.
1. Assists with the daily operation of the Visitor’s Services program; such as providing back-up support and assistance as needed in the gift shop and concessions area; maintain and order concessions and gift shop inventory; helps to determine pricing and prepares reports; displays merchandise; and maintenance of the gift shop and concessions equipment.
2. Assists with researching, recommending, and purchasing necessary concession and gift shop merchandise, supplies, equipment and tools within budgetary parameters.
3. Performs clerical, administrative and customer service duties for the Bramble Park Zoo.
4. Helps organize, coordinate and assist with special events, facility tours, fundraising, and education programs.
5. Performs similar or related duties as assigned or as situations dictate including running errands for mail, supplies or revenue distributions.
6. Assists with special projects such as grant writing, marketing, advertising, and recordkeeping for annual reports.
7. Participates in staff training sessions for emergency preparedness and first responders.
8. Ensures all activities are carried out in a safe manner; adheres to all safety regulations; ensures all regulations pertaining to the safe use of equipment are understood and followed.
9. Reports all accidents to the appropriate authority. Follows all policies for reporting.
10. Acts as one of two Primary Contacts for the CivicRec software.
11. Fulfills Animal Sponsorship orders by creating customized packages and maintaining the “Wild Child” board all while finding new ways to market the program.
12. Teach education classes, outreach programs, and animal encounters. Assist with creating educational graphics and displays.
13. Host birthday parties
MINIMUM REQUIRED QUALIFICATIONS
· High School Diploma or equivalent with two (2) years accounting, bookkeeping, or management/supervision experience.
· Valid Driver’s license
· Experience must include direct contact customer service.
PREFERRED QUALIFICATIONS
· Associate’s Degree in accounting or related field.
Veteran's preference points are acknowledged in the City's hiring process.
The City of Watertown's Personnel Policy, including the City's policy on Nepotism, can be obtained at the City Hall, Human Resources Department or on our website at www.watertownsd.us. The City of Watertown does not discriminate on the basis of race, color, national origin, gender, religion, age or disability in employment or the provision of services. EOE
Human Resources Office
City of Watertown, SD
Job Type: Full-time
Pay: $45,219.20 per year
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
People with a criminal record are encouraged to apply
Ability to Relocate:
- Watertown, SD 57201: Relocate before starting work (Required)
Work Location: In person
Salary : $45,219
