Community Services Officer II

Purpose of the Position

This position will be posted until filled.

The purpose of this position is to assist the Wausau Police Department with enforcement of City Ordinances with priority on ordinances related to the control of animals. With presence in the community as a non-sworn officer, this position has a significant impact on the quality of life through ordinance compliance and enforcement activities, developed relationships with community partners, and role as a first-responder for animal-related calls for service.

Essential Duties and Responsibilities

• Provides mobile presence in neighborhoods in assigned vehicle; proactively addresses animal-related ordinance violations encountered (i.e., animals at-large) and acquires awareness of residences that house animals.
• Responds to citizen calls for service involving stray animals, animal bits, noise complaints, concern for animal welfare and/or complaints of non-compliance. Issues citations for violations.
• Checks compliance and enforces ordinances of the City of Wausau Municipal Code related to nuisance abatement to mitigate quality-of-life concerns in the community. Issues citations for violations.
• Conducts animal capture, transport independently, and aids in assistance to sworn officers’ investigations.
• Provides courteous and tactful customer service in citizen interactions and advises animal owners on responsible pet ownership in alignment with the City’s ordinances.
• Assists the department in public promotion activities regarding pet licensing, responsible pet ownership, vaccinations, and rabies control. Supports public education efforts of the Humane Society of Marathon County.
• Responds to non-emergency calls for service as otherwise assigned and provides assistance as necessary.
• Operates a department-owned vehicle in normal non-emergency mode, day and night conditions, and during times of inclement weather and congested traffic.
• Cleans and disinfects kennel areas, vehicles, and equipment.
• Maintains City of Wausau core values.
• Maintains working knowledge of City of Wausau Ordinances as well as current procedures.
• Prepares written documentation of activities.

Additional Duties and Responsibilities

• Perform special assignments as assigned by supervisor.

Minimum Requirements

Education and Experience Requirements

• Must be a United States Citizen and at least eighteen (18) years old.

• A high school diploma or equivalent is required.

• Applicants must possess a valid Wisconsin driver’s license and acceptable driving record.

• Must be able to pass a criminal background check.

Completion of Humane Officer training and certification from the Wisconsin Department of Agriculture, Trade, and Consumer Protections is required within one (1) year of hire. Following two years of being certified as a Humane Officer, completion of 32 hours of continuing education is required for re-certification.

Knowledge, Skills and Abilities

• Ability to read, interpret and explain City of Wausau ordinances.
• Ability to communicate effectively orally and in writing with citizens, co-workers, supervisors, and others.
• Ability to operate equipment and machinery requiring simple but continuous adjustments, such as computer, police radio, and telephone.
• Skills to effectively operate computer systems for a variety of tasks.
• Ability to coordinate eyes, hands, feet, and limbs in performing semi-skilled movements such as self-defense, operation of a motor vehicle, data entry, and assembling.
• Ability to sit, stand, walk, use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, or crouch.
• Ability to run, jump, push, pull, and drive safely in adverse conditions.
• Ability to recognize and identify similarities or differences between characteristics of colors, forms, sounds, tastes, odors, and textures associated with job-related objects, materials, and tasks.
• Ability to use discretion effectively to determine a proper course of action consistent with a community-oriented, problem-solving approach to policing.
• Ability to establish and maintain effective working relationships with those contacted in the course of employment.

Physical and Working Environment

The primary work setting involves operating a vehicle, working on the scene of animal control situations, transporting animals, and handling animals while at the designated animal shelter. Incumbents are exposed to loud noise, unpleasant sights, sounds, and odors when handling animals that are stray, injured, diseased, and dangerous. Incumbents may also be exposed to animal carcasses. Must be able to move animals or objects weighing up to 100 pounds. A majority of work occurs in the field which frequently includes working irregular hours, evenings, and weekends as required.

Regular exposure to disagreeable and environmental conditions. Exposure to disagreeable elements such as high noise level, considerable dust, heat, and humidity. Personal protective equipment is regularly used. Regular travel.

Close mental and visual attention are continuously required. Moderate physical demands typically found in trades work with moderate exposure to workplace hazards. Requires regular lifting, bending, twisting, turning, and use of power equipment.

Additional Information

IMPORTANT! All applications must completely filled out and have a Resume attached in the "Attachments" section of the application. Applications that are not complete and do not have the required attachment will not be considered.

When completing References section, include 3 professional references with current and valid email addresses. References will not be contacted unless a conditional offer of employment is extended and accepted.

SPECIAL ACCOMMODATIONS:
The City of Wausau will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Human Resources Department or phone (715) 261-6630 to request special accommodations prior to the application deadline.

NOTICE TO APPLICANTS:
Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant’s application, records, recommendations and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the City not provide access to this information.

If you choose not to have this information become a public record, you must make such a request in writing to the Human Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law.

ADDITIONAL NOTICES:
https://www.dol.gov/agencies/ofccp/posters
https://www.dol.gov/agencies/whd/posters/fmla
https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act

The City of Wausau is an Equal Opportunity Employer.

A part-time employee is an employee whose schedule consists of less than 20 hours per week. A part-time employee is not eligible for employee benefits from the City unless specifically identified in the City's policies or as required by law.