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Community Service Officer

City of West Allis, WI
Milwaukee, WI Full Time
POSTED ON 3/6/2025
AVAILABLE BEFORE 6/5/2025

Salary : $20.00 - $25.00 Hourly

Location : West Allis, WI

Job Type : Temporary (non-benefitted)

Job Number : 2025-00316

Department : Police Department

Division : Support Services

Opening Date : 02 / 12 / 2025

Description

The West Allis Police Department is seeking a Community Service Officer for a part-time, unarmed, uniformed civilian position. Key responsibilities in the position include providing basic law enforcement operational support while gaining hands-on practical experience in law enforcement including performing clerical and administrative duties of sworn personnel, monitoring the complaint desk and walk-in complaints, responding to low-priority complaints about abandoned vehicles, animals, found property and other issues not requiring the response of a law enforcement officer, assisting sworn personnel with crash and crime scenes, and more.

The ideal candidate will have a high school diploma or equivalent, be at least 18 years old, and be enrolled in a Criminal Justice, Police Science, or related law-enforcement degree program at an accredited college or university. If you meet these requirements, have a good work ethic and integrity, have a flexible schedule including nights and weekends, possess a valid WI Driver's License with a good driving record, and have competencies in computers and software like Microsoft Office, you could be a great fit!

West Allis residents earn an additional 5% on top of the pay range. This is a non-benefited position. Learn more and apply today!

Examples of Duties

Performs a variety of clerical and administrative duties in support of sworn personnel :

  • Staffs and monitors the front complaint desk
  • Takes walk-in complaints
  • Receives, documents, resolves and responds to low priority calls related to an abandoned vehicle complaints, animal complaints, found property complaints, and other complaints not requiring the response of a law enforcement officer
  • Performs routine vehicle patrol conducting business checks, reporting observed offenses, etc.
  • Assists sworn personnel with crash and crime scenes
  • Utilizes portable and squad radios
  • Provides traffic direction and control for accidents, disabled vehicles and road hazards
  • Enforces City ordinances and parking regulations and issues citations accordingly
  • Provides security for events including parades, National Night Out, others, etc.
  • Assists with booking and monitoring cell block detainees
  • Testifies in court
  • Fingerprints citizens and applicants
  • Operates office computer / applicable software systems to gather information, write incident reports and document activities
  • Assists maintenance and mechanics with supply runs
  • Delivers and gathers supplies and equipment to and from surrounding agencies and companies
  • Performs other duties as assigned

Qualifications

  • High School diploma or equivalent
  • Eighteen (18) years of age or older and enrolled in Criminal Justice, Police Science, or related law-enforcement degree program at an accredited college or university. Candidates must be actively pursuing a career as a sworn law enforcement officer; continued employment is contingent upon maintaining these requirements.
  • Possession of valid WI Driver's License; candidates must maintain a good driving record throughout employment
  • Ability to keyboard / type at 30 words per minute
  • Competent in the use of an office computer / software including but not limited to, Windows and Microsoft Office applications (Word, Excel, Access, PowerPoint, Outlook & Calendaring), etc.
  • Ability to work flexible hours, including nights and weekends (accommodations will be made for attending school)
  • Successful passing of a comprehensive police background check, Non-Medical Suitability Evaluation, medical examination and drug screening
  • Attain CPR and Basic First Aid certification within 6 months of hire
  • Bilingual English / Spanish is desirable
  • Completion of National Incident Management System (NIMS) training, ICS-100 and Independent Study-700 within 6 months of hire
  • Successful completion of in-house New CSO Training and Field Training
  • Successful completion of in-house training for Transaction Information for Management of Enforcement (TIME) certification
  • Candidates are not eligible for the CSO position if not enrolled or currently enrolled in a college, technical college, or university, or have not graduated within the 6 months before application
  • Method of Selection & Supplemental Information

    EXAMINATION DATA : The first step in the selection process will be a review and evaluation of application materials to identify those candidates who appear to be qualified in terms of training and experience as these relate to the duties and requirements of the position.

    POST-OFFER DRUG TEST / PHYSICAL EXAM / POLICE RECORD CHECK : Persons offered employment must pass a post-offer drug test and physical examination as well as a thorough Police Record Check as a condition of employment.

    PHYSICAL READINESS TESTING : Successful passing of entrance standards (exit standard for pushups) of Wisconsin State Physical Readiness Test.

    This is a non-benefitted position.

    Are you currently enrolled at a college or university and pursuing a law enforcement-related degree

    Are you actively pursuing a career as a sworn law enforcement officer?

    Required Question

    Salary : $20 - $25

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