What are the responsibilities and job description for the IT Intern Part Time (Un Paid) position at City of West Covina, CA?

Salary : $0.00 Hourly

Location : City of West Covina, CA

Job Type : Part Time

Job Number : 2025-005

Department : Information Technology

Opening Date : 01 / 15 / 2025

Closing Date : 2 / 2 / 2025 11 : 59 PM Pacific

Max Number of Applicants : 100

Description

FILING WILL BE SUSPENDED AFTER THE FIRST 100 APPLICATIONS ARE RECEIVED, OR BY 02 / 02 / 2025 AT 11 : 59 P.M. (PT), WHICHEVER OCCURS FIRST.

Note :

This recruitment is subject to close without prior notice.

Job Summary

Under general supervision, interns perform a wide variety of entry level to difficult technical duties in support of a segment of departmental activity.

Your Role

As an Intern (IT), you will have the opportunity to build the foundation of your IT career. Our commitment to collaboration and mentoring makes this internship the perfect place to start your career. Assignments include :

Help Desk Support- perform professional work in the support of computer workstations and portable computers.

Network Administration- perform professional work conducting server / exchange updates and some routing & switching configuration

Internship Highlights

Introduction to on-site computer hardware & software maintenance
Training on troubleshooting techniques and solutions
Instruction on imaging laptops
Learn to manage projects independently such as E-Waste and inventory management
Understand the value of communicating tech issues and other solutions quickly and effectively to staff

Examples of Duties

Essential Functions

Prepare documents utilizing one or more software programs.

Assembles and distributes correspondence and other materials.

Schedules meetings and appointments.

Prepares and distribute and organizes documents, such as agreements, contracts, resolutions, agendas, and reports; prepares mailings; prepares standard forms and related records according to established procedures.

Conducts research and compiles reports from a variety of sources.

Assists in the performance of administrative tasks.

Receives visitors and answers telephone, responds to inquiries, provides information requiring an understanding of department policies and procedures.

Utilize various imaging software to create standard loads on City computers

Install and verifies operation of software package, based on user and departmental needs

Stays current on hardware changes, and maintains computer images accordingly

Works in Active Directory and helpdesk ticketing systems to ensure accurate asset management

Assists in the deployment of computer equipment and other projects, as necessary.

Typical Qualifications

QUALIFICATIONS

Graduation from high school or G.E.D. equivalent

Current enrollment in undergraduate or graduate studies in an accredited college or university with major course work in Information Technology, Computer Science or a related field.

While no prior work experience is required, preference will be given to individuals with prior related work experience.

Must be proficient in Windows 10 & 11 and experienced in Windows Deployment services is preferred.

A Computer Certificate

Highly desirable - MCSE, Comp TIA Network

License

Possession of a valid driver's license with a good driving record required.

Required Knowledge

Interns are assigned to an operational job title based on their level of education and individual background and experience :

Administrative / Council Intern - students currently enrolled in a Bachelor's degree program in a freshman or sophomore standing or enrolled in a graduate level courses with a focus / emphasis on finance, business administration, management, public administration, or human resources.

Engineering Intern - students currently enrolled in a Bachelor's degree program with a focus / emphasis in civil engineering or computer science, in a junior, senior standing or enrolled in a graduate level program.

Planning Intern - students currently enrolled in a Bachelor's degree program with a focus / emphasis in planning in a junior, senior standing or enrolled in a graduate level program

Senior Administrative / Council Intern - students currently enrolled in a Bachelor's degree program in a junior or senior standing or enrolled in a graduate level courses with a focus / emphasis on finance, business administration, management, public administration, or human resources.

Software Development Intern - students currently enrolled in an Associates of Arts or Bachelor's degree program in information technology or related field.

Veteran Intern - a member of the U.S. Armed Forces who is entering the civilian workforce and is interested in exploring local government career opportunities and seeking to gain valuable work experience.

Supplemental Information

EEO Statement

The City of West Covina is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Required Background Screening / Reference Check

Prior to placement, applicants may be asked to submit contact information for reference checks. A LiveScan criminal record check through the California Department of Justice will be conducted. A Social Security number and valid state-issued driver's license are required for the LiveScan.

Benefits Available to Intern

Students and recent graduates are offered an excellent opportunity to :

Build resumes and explore career options.

Apply skills and knowledge to the workplace.

Fulfill college / university internship requirements.

Network in their field of interest with professionals who are dedicated to making a positive difference in local government.

Benefits Available to Intern

Although this is an unpaid internship, students and recent graduates are offered an excellent opportunity to :

Build resumes and explore career options.

Apply skills and knowledge to the workplace.

Fulfill college / university internship requirements.

Network in their field of interest with professionals who are dedicated to making a positive difference in local government.

Intern with one of the premier employers in the region.

Are you currently enrolled in an accredited college or university with major course work in Information Technology, Computer Science or a related field?

List any job related certification(s) or license(s) you possess. If you do not have any, state "not applicable."

This position requires experience using a personal computer. Describe your overall computer skills and include the software you have used.

Tell us the reason you are interested in this internship and if selected, what you expect to gain from the experience.

Please describe your experience using Windows 10 & Windows 11. Please detail thoroughly the functions you have performed within the system. Additionally, please state how long you have used each operating system.

Please indicate your work availability Monday-Thursday between the hours of 7 : 00 AM to 6 : 00 PM.

I hereby understand and declare that the statements on this supplemental questionnaire are true and complete to the best of my knowledge. As applicable, I hereby authorize the City and / or designees to contact the references listed to verify the information I have supplied. I hereby release from liability all persons and organizations furnishing such information. I understand that the City reserves the right to validate information received on the supplemental questionnaire and that I will be subject to disqualification and / or termination if any statement in this supplemental questionnaire is found to be untrue or determined to be misleading.

Required Question

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