What are the responsibilities and job description for the Police Telecommunicator I position at City of West Palm Beach?
Salary
$26.22 Hourly - Pay grade 54
Excellent benefits!
Qualifications
High school diploma or GED (education will be verified using the "Education Requirements" listed below), and one (1) year customer service experience or completion of Public Safety Telecommunications course. Never been convicted of a felony; or a misdemeanor involving perjury, false statement, moral turpitude, or domestic violence. Florida 911 Public Safety Telecommunicator certification is required or the ability obtain within one (1) year from date of employment. Ability to become certified and maintain certification in FCIC/NCIC operation and 911 TDD within first year of employment is required. A valid Florida driver's license or State of Florida identification card is required upon employment.
Highly desirable skills: Radio dispatching experience in law enforcement. Ability to work in a fast-paced, stressful environment. Previous experience with shift work. Bi-lingual in Creole or Spanish.
Education Requirements:
To be considered valid (or verified) for position qualification purposes, and consistent with City Hiring Policy 4-5, a High School, GED or equivalent diploma, and all higher education degrees or certifications must have been issued by:
a) a public education institution in the State of Florida or any State or Territory of the United States; or
b) an institution accredited by an accrediting organization that is recognized by the Florida Department of Education or the U.S. Department of Education; or
c) an institution that is accredited by an organization that is recognized by the Council for Higher Education Accreditation (CHEA); or
d) an institution whose degree or certification is accepted by institutions identified in either a, b or c above for the purpose of admission to institutions identified in either a, b, or c above.
International degrees will be evaluated to determine if they satisfy qualification requirements.
Additional Details
The selection process for this position may consist of any, all or a combination of the following tests:
Evaluation of training and experience (minimum qualifications).
- Pre-background criminal record evaluation.
- Mandatory orientation.
- Passing of oral interview/fingerprints.
- CVSA completed satisfactory.
- Background/criminal record evaluation.
- Mandatory Two hour observation in dispatch center.
- Passing of physical/drug/alcohol screening.
Please note: Please check your application status through your irecruitment account for all updates. Notices for scheduling of tests will be sent via email, it is the applicants responsibility to check for notices and updates. An applicant can reapply and take the CritiCall test twice in a six (6) month period. If unsuccessful, the applicant must wait a year from the date of the last exam to reapply. This entire process could take up to three (3) months or possibly longer. Thank you for your anticipated patience.
How To Apply
If you are interested in applying for this position you may apply online by selecting the Apply Now button at the end of the job posting. Applications must be received in Human Resources by the closing date.
The City of West Palm Beach is an equal employment opportunity employer. The City values the service of veterans to our country, supports recruitment of veterans and veterans' preference will be given in accordance with Chapter 295 of the Florida Statutes for those who met the minimum requirements of the position. Background investigation, physical, and drug and alcohol screening is required as condition of employment.
Currency
USD
Closing Date
14-Mar-2025
Salary : $26