What are the responsibilities and job description for the Facility Coordinator position at City of Westerville, OH?
Description
This position is open until filled. Applications are being reviewed as they are received.
This position's hours may vary depending on program and transportation needs. Under the direction of the Recreation Facilities Manager, the Facility Coordinator manages recreation facilities and provides great customer service while on duty.
SUPERVISION
This position reports to the Recreation Facilities Manager.
ESSENTIAL FUNCTIONS OF WORK
Greets and assist renters and caterer needs with reservations at the Everal Barn and Westerville Community Center
Prepares rooms for meetings, classes, programs and reservations which includes the set up and tear down of (lifting) tables and chairs.
Must work non-traditional hours including evenings, after-hours, weekends, and holidays.
Maintains cleanliness of the facility during reservations, classes, and programs. Including, but not limited to, restrooms, outdoor areas, and trash disposal.
Acting as an information source on various matters, keeping abreast with latest developments and changes within the Community Center/Everal Barn.
Provide assistance to Facility Operations Supervisor and customers with Community Center/Everal Barn day of reservation contracts and facility layouts
Exercise initiative and professional judgment in the performance of duties
Anticipating and addressing guests' needs and resolving their problems and complaints appropriately, calmly and in a timely manner.
Acquire, through provided training, a working knowledge of RecTrac
Provides tours of recreation facilities and reservation space (Community Center/Everal Barn)
Handles customer questions, concerns and complaints in person and on the telephone.
Responsible for safety action during emergency situations
Will receive training in other areas of the operation including gymnasium, fitness room, climbing wall, adventure fitness.
MINIMUM REQUIREMENTS OF WORK
Ability to establish and maintain working relationships .
Have good problem solving skills with attention to detail.
Able to work without direct supervision.
RETIREMENT PENSION
The City contributes 14% monthly toward retirement benefits offered through the Ohio Public Employee Retirement System. The employee pension payment share is 10% of gross salary.
Personal Leave
Eligible for 24 hours of personal leave if more than 500 hours worked in previous calendar year.
Eligible for 40 hours of personal leave if more than 1000 worked in previous calendar year.
