What are the responsibilities and job description for the Part-Time Office Specialist position at City of Westerville?
THIS POSITION IS OPEN UNTIL FILLED. APPLICATIONS ARE BEING REVIEWED AS CANDIDATES APPLY.
This is a seasonal position that will work at Highlands Park Aquatic Center during the summer starting in May of 2025.
Under direction of the Facilities Operations Manager and/or Manager on duty, handles various aspects of pool admissions, registration and provide excellent customer service and timely and friendly service of tasteful snacks at the concession stand.Under direction of the Facilities Operations Manager and/or Manager on duty.(May not include all duties performed.)
The Office Specialist is directly responsible to the Facilities Operations Manager or the
Office Manager on duty. The Office Specialists are responsible for the control of the main entrance and registration for all memberships and pool programs. They are also responsible for the quality, efficient food service, and sanitation of the concession facility and equipment. Responsibilities include but are not limited to:
This is a seasonal position that will work at Highlands Park Aquatic Center during the summer starting in May of 2025.
Under direction of the Facilities Operations Manager and/or Manager on duty, handles various aspects of pool admissions, registration and provide excellent customer service and timely and friendly service of tasteful snacks at the concession stand.Under direction of the Facilities Operations Manager and/or Manager on duty.(May not include all duties performed.)
The Office Specialist is directly responsible to the Facilities Operations Manager or the
Office Manager on duty. The Office Specialists are responsible for the control of the main entrance and registration for all memberships and pool programs. They are also responsible for the quality, efficient food service, and sanitation of the concession facility and equipment. Responsibilities include but are not limited to:
- Accepting and processing registration for all aquatic programs, season passes, daily admissions, facility reservations, food sales,and miscellaneous sales.
- Opening and closing the pool and/or concession stand in accordance with established policies and procedures.
- The care, maintenance and operation of the office equipment and property.
- Reporting any needed repairs or malfunctioning equipment to the supervisors.
- Maintaining cleanliness of pool offices, lobby, front entrance area, as well as the cleanliness and sanitation of the concession stand, equipment and supplies within it.
- Greeting all patrons and answering all incoming telephone calls.
- Operating the cash register, writing receipts, completing records of receipts, counting cash and checks.
- Organizing and maintaining registration records for all pool activities and programs.
- Admitting patrons to the pool for all programs and activities and clearing the pool area at the conclusion of programs and activities.
- Communicating, interpreting and enforcing pool rules and policies for patrons and staff as needed.
- Helping to maintain safe environment for all staff and patrons.
- Following all established policies and procedures.
- Attending all staff training sessions and weekly staff meetings as scheduled.
- Preparing and stocking quality food and beverage supplies when assigned to concessions stand.
- Practicing and encouraging staff to practice prompt customers service excellence.
- Must be at least 17 years of age upon first day of employment .
- First Aid and CPR certifications (training available upon hiring).
Salary : $15 - $17
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