Utilities Supervisor - Distribution Meter Shop

The City maintains a safe drinking water system comprised of approximately 550 miles of pipe including many appurtenances such as valves, hydrants and meters. All employees in the Utilities Operations Division function under the direction of the Operator in Responsible Charge (ORC) and support all functions in all regulated Operating Plans in Utilities. The Utilities Supervisor - Distribution Meter Shop is responsible for supervising the Meter Shop Team in the maintenance, testing, repair and replacement of the water distribution meters and related infrastructure. Work involves coordinating, planning, organizing, supervising, and participating, as necessary, in the activities of a group of laborers and skilled workers. Work is reviewed based on the accomplishment of desired objectives and results.

Operating Hours are Monday through Thursday from 6:30 a.m. to 5:00 p.m. It is a mandatory requirement of this position to work overtime, take weekend duty and be on call for emergency work such as water breaks, sewer backups and snow removal. Applicants must be able to respond to the City of Westminster Municipal Service Center within 30-45 minutes when on call, including in inclement weather. This is a safety sensitive position subject to federally mandated random drug and alcohol testing.

The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage, and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service – People – Integrity – Respect – Innovation – Teamwork).

This position supports the goals of the Public Works and Utilities Department, which maintains and enhances the safety and well-being of the community by providing exceptional water and wastewater service and maintaining the city’s extensive network of street infrastructure. The department continuously strives to meet the needs of the community by constantly focusing on customer service, efficient and effective utilization of resources, safety, innovation, and teamwork.

Every employee is accountable to:

• Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
• Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
• Act as an ambassador by understanding and fostering the organization's mission and vision
• Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
• Demonstrate integrity and builds trust through credibility, reliability, commitment, loyalty, and ethical behavior
• Address difficult or contentious issues in a constructive manner
• Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
• Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
• Work to continuously improve the efficiency and effectiveness of the service or product being delivered
• Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
• Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES
Citywide - Every employee in this position is accountable to:

• Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
• Recognize personal strengths and weaknesses and target areas for personal self-development
• Demonstrate initiative in performing job tasks
• Exhibit problem-solving skills leading to sound judgment and quality decisions
• Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
• Communicate effectively with individuals and groups using clear and concise verbal and written communications
• Demonstrate accountability for work and take ownership in job performance
• Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific – Every employee in this position must be able to:

• Equipment & Safety: Operate and maintain heavy construction equipment, with a strong understanding of safety practices (trench, confined space, PPE, etc.) and vehicle inspections
• Regulations & Compliance: Adhere to and enforce all applicable laws, regulations, and city policies, including traffic and equipment operation
• Technical Knowledge: Demonstrate expertise in water/sewer line installation, operation, maintenance, and repair, including reading blueprints and maps
• Leadership & Communication: Lead and direct construction teams effectively, communicating clearly and maintaining morale in diverse situations
• Problem Solving & Decision Making: Analyze situations, make informed decisions, and manage workloads efficiently
• Physical & Technical Skills: Possess physical stamina for demanding work, proficiency in tool use, and basic computer/communication skills
• Compliance & Certifications: Maintain a Class A CDL with tanker endorsement, DOT physical, valid driver's license, and certifications in CPR/First Aid
• Professionalism: Maintain positive working relationships, ensure work safety, and demonstrate reliable attendance

Leadership/Supervisory – Every employee in this position is accountable to:

• Foster a participatory organizational climate that is open, positive, reinforcing, and supportive
• Encourage employees to be accountable for their work and take ownership in what they do
• Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
• Demonstrate collaboration and conflict resolution skills with other departments and employees
• Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills
• Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems
• Effectively supervise, mentor, and motivate in a team environment

Essential Job Functions, Duties, Responsibilities and Tasks
1.   Leadership & Communication

• Provides direction, instruction, and supervision for an assigned utilities crew

• Effectively communicates both verbally and in writing
  • Participates in City programs, task forces, peer groups, and professional organizations
  • Uses appropriate oral and written communication to provide public information
  • Maintains courtesy and professionalism with the public
  • Mediates disputes and presents a professional demeanor
  • Prepares and submits reports, memos, and activity logs
  • Demonstrates effective communication with the public, department members, and via radio/portable devices
  • Keeps Distribution and Collection Superintendent updated on activities

2. Utility Maintenance & Operations

• Plans, organizes, and participates in utility system maintenance, repair, and installation

• Works within and outside the department in utility line maintenance planning
  • Confers with supervisors on new or revised work projects
  • Prepares cost estimates
  • Requisitions and evaluates materials and supplies for utility projects

3. Safety & Compliance

• Performs work safely

Other Duties and Responsibilities
1.   Must be familiar with all aspects of snow and ice control and able to perform snow-fighting duties
2.  May rotate on-call for snowstorm Supervisor duties during the winter months
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.Education, Experience, Skills, Formal Training, Licenses and Certifications
Required:

• Graduation from high school or GED
• Five (5) years of experience in the installation, maintenance and repair of water and sewer lines
• Three (3) years of experience in the supervisory or lead capacity of a construction and maintenance crew
• Must currently hold a Colorado Class 3 Water Distribution State certification with continued efforts to obtain a class 4 Distribution certification
• Valid driver’s license and maintain safe driving record for continued employment
• Must be able to obtain and maintain a Class A Commercial Driver License with tanker and air brake endorsement within 90 days of employment
• Must be able to pass a DOT (Department of Transportation) physical upon hire and then every two (2) years after that
• Must have three (3) years of working knowledge of testing and repairing water meters
• Must have industry knowledge such as AWWA Standards and M6 Manual practices as it relates to meters and related infrastructure

Preferred:

• Associate degree or higher with course work in Construction Management, Business Administration, or related area of study
• Possess and maintain AWWA Cross-Connection Program Specialist Certification 
• Have three (3) years of working knowledge of a Cross Connection/Backflow Prevention program
• Class IV Water Distribution and/or Wastewater Collection State certification

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements
This position is physical in nature and requires sufficient physical strength and stamina to:

• Constantly sit while driving to and from work sites and operating heavy equipment on site, constantly walk on uneven terrain to assure crew safety and quality of work; Frequently stand on uneven terrain
• Frequently squat and kneel in awkward confined spaces; occasionally crawl to inspect heavy equipment and work performed and balance to enter and exit vehicles and heavy equipment at elevated heights; constantly climb to enter equipment and vehicles at elevated heights; constantly bend to observe work from cab of equipment; constantly reach below and overhead to operate equipment and enter vehicles; constant twisting while operating heavy equipment
• Constant light/firm grasp and fine manipulation to handle tools, equipment and material
• Constant step up/down to use ladders to enter vehicles; constant actuate mechanism to operate heavy machinery and vehicles
• Constant near/far acuity and hearing to safely perform duties and perform office tasks
• Frequent lifting and carrying of up to 100 pounds from ground to waist to move manhole covers; constant lifting and carrying of up to 100 pounds to move cement bags and equipment; occasional pushing/pulling of up to 100 pounds 20 feet to lift and move manhole covers and other equipment

WORKING CONDITIONS
Work is occasionally performed indoors and constantly outdoors with frequent exposure to extreme temperatures. Maintenance and repair are performed year-round on busy City streets where loud noise and traffic may cause a distraction. Work is very physical in nature and requires a great amount of physical exertion in extreme conditions while working in confined spaces. On-call duty is also required for emergency maintenance and snow removal.
Required Materials and Equipment
Dump truck, backhoe, front end loader, trencher, high pressure flusher, air compressor and blower, gas detector, tripod, hand and power tools, two-way radios, pagers, and telephones, ACCELA and GIS programs, Microsoft Office, and other standard office equipment.

PRE-EMPLOYMENT REQUIREMENTS

• Background check including employment references, criminal history, and driving record review
• Pre-employment Department of Transportation drug screen
• Pre-employment Department of Transportation physical
• Must be legally entitled to work in the United States

Salary : $85,550 - $109,491