What are the responsibilities and job description for the Community Service Ranger position at City of Wheat Ridge?
Description
This is a highly visible position that interacts with citizens and park visitors to create a positive public image in their efforts to respond to inquiries or complaints within the City of Wheat Ridge Parks and Greenbelt. Responsible for enforcing code related ordinances and park rules/regulations for the City.
This is a seasonal position. The position will last from approximately May 1st to October 31st. This is a 30 hour per week, non-benefited part-time position. Individuals are expected to work three 10 hour shifts, to include a least one weekend per week.
Essential Duties and Responsibilities
The following duties are illustrative only and are not intended to be all inclusive:
Educating and assisting in addressing citizens' questions and concerns pertaining to parks rules and restrictions.
Proactively provides positive customer service and education to the City's community, park guests, members of the public and other city entities on applicable laws, ordinances, codes, and regulations.
Enforcing codes, rules and regulations as they pertain to park rules/regulations; prepare written reports, documenting actions taken.
Conducts active patrols of the City's municipal parks, open space areas, as well as the parks greenbelt trails system. Responds to, investigates, and educates citizens on resolutions for complaints.
Performs on-site patrols and ascertain compliance with ordinances, regulations, and proposed plans; makes follow-up inspections to ensure violations are abated, altered, discontinued, or removed; assist with legal actions for continuing violations.
Prepares daily reports documenting work performed; prepare and document code violations for court cases.
Be prepared and respond to animal related park calls (education, safety awareness, written warnings)
Supervision Received:
Works under the direct observation of the Lead Community Services Officer.
Supervision Exercised:
None
Minimum Training and Experience Required to Perform Essential Job Functions
Knowledge – Knowledge of Microsoft Word and ability to learn custom software systems.
Skills - The ability to properly operate or use the equipment necessary for this position as identified.
Abilities – Learn the computerized documentation program; comply with the physical and mental constraints as described in the aforementioned; learn local ordinances; learn park rules and regulations; learn the city and surrounding areas including streets, buildings, landmarks, alleys, roads, etc.; deal firmly and courteously with the public; analyze situations quickly and objectively and to determine proper course of action to be taken; speak and write effectively; follow written and verbal instructions; create and maintain effective working relationships with the public, co-workers, superiors, and representatives from other organizations; read and interpret codes and ordinances.
Qualifications:
Education Requirement - Graduation from high school or equivalent at time of hire.
Experience Requirement – No experience required. Must have the ability to demonstrate proficiency with the use of a personal computer and Microsoft Office Applications.
Education and Experience Equivalency - Appropriate experience may be substituted for the minimum education requirement.
