Fleet Services Director

The Fleet Services Director manages the City of Winston-Salem's fleet operations, maintenance, purchasing, and asset management. Reporting to the Assistant City Manager, they ensure efficient, cost-effective use of vehicles and equipment while promoting best practices in fleet management and sustainability. The Director leads a team of mechanics, technicians, and support staff, ensuring compliance with all regulations, and requires strong leadership, technical knowledge, and communication skills. The ideal candidate will have experience in fleet management, budgeting, and improving service delivery.

• Develops and oversees preventive maintenance programs to ensure vehicle and equipment reliability.
• Manages acquisition, disposal, and replacement planning for fleet assets, ensuring cost-effective procurement and sustainability.
• Supervises fleet staff, including hiring, training, and performance management.
• Analyzes fleet data to improve efficiency, reduce costs, and enhance service delivery.
• Oversees vendor relationships and contracts for fuel, parts, and outsourced maintenance services.
• Develops and enforces fleet policies to ensure compliance with safety and regulatory requirements.
• Prepares and manages the fleet budget, forecasting expenditures and recommending cost-saving strategies.
• Collaborates with City departments to address fleet needs, service priorities, and operational concerns.
• Implements sustainability initiatives, including fuel efficiency programs and alternative energy vehicle adoption.
• Ensures compliance with local, state, and federal regulations (DOT, OSHA, EPA, etc.).
• Oversees fleet technology systems (GPS tracking, fuel management, and maintenance software).
• Manages emergency response fleet operations during weather events and citywide emergencies.
• Develops and revises goals and objectives for the Fleet Services Department.
• Recommends and implements process improvements to increase operational efficiency.
• Determines required equipment, parts, supplies, and staffing to support fleet operations.
• Prepares vehicle and equipment specifications based on performance, cost, safety, and environmental compliance.
• Provides technical advice on vehicle and equipment acquisition and maintenance.
• Manages fleet lifecycle, ensuring timely replacement and retirement of vehicles and equipment.
• Assists in developing policies and procedures related to fleet operations and procurement.
• Acts as project manager for capital improvement projects related to Fleet Services.
• Ensures department safety and risk management compliance with OSHA, EPA, and DOT guidelines.
• Leads sustainability efforts, including transitioning to hybrid and electric vehicles.

Education and Experience

• Bachelor’s degree in fleet management, business administration, public administration, mechanical engineering, or a related field OR equivalent education and experience.
• Seven (7) to ten (10) years of progressive experience in fleet operations, vehicle maintenance, or related fields.
• Three (3) to five (5) years of experience in a leadership or management role within a fleet services environment.

Knowledge, Skills, and Abilities

• Thorough knowledge of fleet maintenance principles, best practices, and industry standards.
• Strong understanding of automotive, diesel, and heavy equipment systems, including electric and alternative fuel vehicles.
• Extensive experience in budget preparation, financial analysis, and cost control measures.
• Knowledge of fleet procurement, contract negotiation, and vendor management.
• Ability to analyze data, generate reports, and make data-driven decisions.
• Strong leadership skills with the ability to supervise, mentor, and develop staff.
• Excellent communication and collaboration skills to work with City officials, vendors, and the public.
• Experience managing fleet management software, GPS tracking, fuel management systems, and vehicle telematics.

Physical Requirements
This work requires the regular exertion of up to 10 pounds of force, frequent exertion of up to 25 pounds of force and occasional exertion of up to 50 pounds of force; work regularly requires speaking or hearing, using hands, handle or feel with repetitive motions, frequently requires sitting, climbing or balancing, stooping, kneeling, crouching or crawling, reaching with hands and arms and lifting and occasionally requires standing, walking, or pulling; work requires close vision, distance vision, ability to adjust focus, depth perception, color perception, night vision and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, assembly or fabrication of parts within arm’s length, operating machines, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to outdoor weather conditions and occasionally requires working in high, precarious places, exposure to fumes or airborne particles, exposure to toxic or caustic chemicals, exposure to the risk of electrical shock and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic)

Licensing and Certifications

• Valid Drivers License
• Commercial Drivers License preferred
• Certified Automotive Fleet Manager (CAFM) or Certified Automotive Fleet Specialist (CAFS) preferred.

Salary : $120,481